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Revenue Manager
3 months ago
Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all around the world. Take the next step and be the star of your own success story
What we offer:
Thriving work environment.
Team members' special rates for Hilton hotels worldwide.
Thousand opportunities for career growth and development.
Comprehensive learning & development programs that fits all fields.
Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
Competitive compensation and benefits.
Life insurance.
What will I be doing?
As Revenue Manager, you are responsible for analysing and presenting financial data that will help the Sales and Senior executive teams to make well-informed decisions about potential new business and the market, in general.
- Manage and lead the Team through day-to-day operations, as well as strategically guide the Revenue department to achieve Team and organisational goals
- Ensure yield exemptions are investigated and analysed and new business opportunities are identified
- Gather and analyse statistics, yield information and all other relevant information in order to identify potential new business, markets and trends, and to minimise risk
- Prepare a market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement
- Complete and analyse month-end reports
- Outline risks and opportunities relative to meeting rooms versus Guest room availability to present at weekly meetings
- Record and analyse all refused, lost, cancelled and waitlisted business for both Guest rooms and Conference and Banquet (Conference and Banquet) meeting space
- Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks
- Ensure Team Members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties
- Manage staff performance in compliance with company policies and procedures
- Recruit, manage, train and develop the Revenue Team
Requirements
What are we looking for?
A Revenue Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous experience in a similar role in hotels industry.
- Positive attitude and strong communication skills.
- Exceptional analytical skills.
- Commitment to delivering a high level of customer service.
- Flexibility to respond to a range of different work situations.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of local market
- Knowledge of hospitality
- Passion for achieving targets and objectives
- Degree level qualification in a relevant field
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
Source: Hospitality Online