Health & Benefits Operation Specialist
2 weeks ago
Role:
Support clients in the registration and de-registration of scheme members
Liaise with Insurers to ensure the accurate production and dispatch of health cards
Reconcile census for the purpose of billing
Manage the on-boarding of new clients
Support clients in the registration and intimation of new claims, including document provision
Liaise with Insurers on the day-to-day resolution of claims, monitoring against agreed service levels
Ensure that premiums and commissions are updated in EBS and BE on monthly basis.
Identify areas of for improvement in administrative processes leading to efficiencies
Requirements:
Bachelor’s degree required
Working knowledge of Excel, MS Project, MS Word
Strong financial skills;
Strong interpersonal and team skills
Polished and well developed oral and written communication skills
Strong analytical and creative skills
Application Process
Stage 1: Online application and recruiter review
Stage 2 Live video interviews with hiring managers
Stage 3: Offer and onboarding
WTW is an equal opportunity employer
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