Call Center Agent

Found in: beBee S EG - 2 weeks ago


Egypt duravit ag Full time
Job Description

  • Answer calls and respond to emails.
  • Handle Customer inquiries both telephonic and emails.
  • Research required information using available resources.
  • Provide and resolve customer complaints.
  • Provide customers with products and services information .
  • Enter new customer information into System.
  • Update existing customer information.
  • Process orders ,forms  and applications.
  • Identify and escalate priority issue.
  • Route calls to appropriate resources
  • Follow up customer calls when necessary
  • Document all cal  information according to standard operating procedure.
  • Complete call logs
  • Produce call reports
Job Requirements

  • Bachelor degree
  • Preferred previous experience in telecommunication industry. 
  • Knowledge of Customer services principles and practices.
  • Very good  command of English language.
  • Experience of call center  and customer services environments.
  • knowledge of administration and clerical process
  • Advanced communication skills
  • Team work
  • Stress Tolerance

  • Call Center Agent

    Found in: beBee S EG - 4 weeks ago


    Egypt duravit ag Full time

    Job Description Answer calls and respond to emails. Handle Customer inquiries both telephonic and emails. Research required information using available resources. Provide and resolve customer complaints. Provide customers with products and services information . Enter new customer information into System. Update existing customer information. Process...

  • Call Center Agent

    Found in: beBee jobs EG - 3 weeks ago


    Egypt duravit ag Full time

    Job Description Answer calls and respond to emails. Handle Customer inquiries both telephonic and emails. Research required information using available resources. Provide and resolve customer complaints. Provide customers with products and services information . Enter new customer information into System. Update existing customer information. Process...

  • Call Center Agent

    Found in: beBee jobs EG - 3 weeks ago


    Egypt alshaya Full time

    Job Description Answer and handle all feedbacks received from different channels according to the contact center procedure Comply to the floor management instructions towards better KPI's Full compliance to the Contact Centre code of conducts in the manner of attendance, pause sessions and daily/weekly/monthly targets. Achieve the daily/weekly/monthly...

  • Call Center Agent

    Found in: beBee jobs EG - 3 weeks ago


    Egypt GLOBAL AUTO Full time

    Job Description Job Description: Receive calls from BMW hotline number and greet customers warmly to ensure customer satisfaction. Maintain a positive, empathetic and professional attitude toward customers at all times and ascertain problem or reason for calling to ensure resolving the problem. Handle customer complaints and follow up with customer cases...

  • Call Center Agent

    Found in: beBee S EG - 4 weeks ago


    Egypt alshaya Full time

    Job Description Answer and handle all feedbacks received from different channels according to the contact center procedure Comply to the floor management instructions towards better KPI’s Full compliance to the Contact Centre code of conducts in the manner of attendance, pause sessions and daily/weekly/monthly targets. Achieve the daily/weekly/monthly...

  • Call center agent | Excellent English speakers

    Found in: beBee S EG - 4 weeks ago


    Egypt Etisalat Egypt Full time

    Job Description Etisalat UAE is hiring now Excellent up to fluent English speakers For SMB account with attractive packages (Handling UAE corporate Owners with small and medium Business through inbound calls).  Location: Maadi, Degla Square Job Requirements Requirements: ●B2 English level ●Graduates any major ●Experience customer service is a...

  • Recruitment Coordinator

    Found in: beBee S EG - 3 weeks ago


    Egypt BDO Esnad Full time

    Job Description Responsible for hiring the required call center agents vacancies Conduct end-to-end recruitment process Post required jobs in all available recruitment channels and open new recruitment channels to improve the recruitment process. Use the Head Hunt Method to match the vacancies with the job applicants. Conduct HR interview and evaluate...

  • Recruitment Coordinator

    Found in: beBee jobs EG - 3 weeks ago


    Egypt BDO Esnad Full time

    Job Description Responsible for hiring the required call center agents vacancies Conduct end-to-end recruitment process Post required jobs in all available recruitment channels and open new recruitment channels to improve the recruitment process. Use the Head Hunt Method to match the vacancies with the job applicants. Conduct HR interview and evaluate...

  • Call Center Agent

    Found in: beBee S EG - 4 weeks ago


    Egypt Etisalat Egypt Full time

    Job Description Etisalat UAE is Hiring Immediately For a Customer Service Representatives (Back Office - Complaints/Englsih Account) with a chance to get promoted after 6 months depending on your Performance  Job type: Full time  Job benefits: salary: Up to 9000 EGP/Month 15% increase cost of living allawances after 3 months Bonus program  Referral...

  • REMOTE English call center agent

    Found in: beBee S EG - 4 weeks ago


    Egypt Leo Trading Services Full time

    Job Description A multinational company is looking for English Customer Service Representative ( Fluent English ) to work fully remote ( WFH )  Benefits: • Completely WFH • Net Salary: 6800 EGP up to 7300+1200 KPIs +10% cost of living allowance +Connectivity allowance • Equipment provided • Full time(Rotational Shifts)• Social and Medical...

  • Telesales Agent

    Found in: beBee jobs EG - 3 weeks ago


    Egypt Voxelway Full time

    Job Description Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process...

  • Customer Service Agent

    Found in: beBee jobs EG - 2 weeks ago


    Egypt La Hacienda Full time

    Job Description Familiarity with telephone techniques and skills. Demonstrated verbal communication skills and ability to convey information clearly and effectively. Ability to effectively handle multiple tasks in a fast-paced environment. Ability to identify problem issues and determine the appropriate course of action/redirection within department...

  • Senior Sales Real Estate

    Found in: beBee S EG - 3 weeks ago


    Egypt AL Full time

    Job Description ● Makes telephone calls and in-person visits and presentations to existing and prospective customers. ● Researches sources for developing prospective customers and for information to determine their potential. ● Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their...

  • Data Center Network Engineer

    Found in: beBee jobs EG - 3 weeks ago


    Egypt Efada Technology Full time

    Job Description Design network topologies and configuration for the DC Fabric networks. Develop IP addressing and routing policy intent in the DC. Create deployment packages and maintain as-built documentation for installed network gear. Establish and implement global best practices and contribute to the design of new scalable network solutions. ...

  • Data Center Network Engineer

    Found in: beBee S EG - 4 weeks ago


    Egypt Efada Technology Full time

    Job Description Design network topologies and configuration for the DC Fabric networks. Develop IP addressing and routing policy intent in the DC. Create deployment packages and maintain as-built documentation for installed network gear. Establish and implement global best practices and contribute to the design of new scalable network solutions. ...

  • Data Center Network Engineer

    Found in: beBee S EG - 2 weeks ago


    Egypt Efada Technology Full time

    Job Description Design network topologies and configuration for the DC Fabric networks. Develop IP addressing and routing policy intent in the DC. Create deployment packages and maintain as-built documentation for installed network gear. Establish and implement global best practices and contribute to the design of new scalable network solutions. ...

  • Quality Assurance Analyst

    Found in: beBee S EG - 3 weeks ago


    Egypt Sary Full time

    Job Description JOB DESCRIPTION Quality Assurance Analyst (QA)(Strategy of Prevention) QA is focused on planning, documenting and agreeing on a set of guidelines that are necessary to assure quality, as the QA will audit processes and flow of communication from and to care department to internal and external stakeholders. And will document all workflows,...

  • Customer service agents

    Found in: beBee S EG - 4 weeks ago


    Egypt Etisalat Egypt Full time

    Job Description Etisalat UAE is hiring now Excellent up to fluent English speakers For SMB account with attractive packages (Handling UAE corporate Owners with small and medium Business through inbound calls).  Location: Maadi, Degla Square Job Requirements Requirements: ●B2 English level ●Graduates any major ●Experience customer service is a...

  • Senior Sales Real Estate

    Found in: beBee jobs EG - 3 weeks ago


    Egypt AL Full time

    Job Description Makes telephone calls and in-person visits and presentations to existing and prospective customers. Researches sources for developing prospective customers and for information to determine their potential. Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. ...

  • Manager

    Found in: beBee S EG - 4 weeks ago


    Egypt Sutherland Full time

    : Sutherland is seeking an attentive and goal-oriented person to join us as Manager of Consultant Learning Services. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Managers in this role get to: Empower...