Call Center Agent

Job Description Job Description: Receive calls from BMW hotline number and greet customers warmly to ensure customer satisfaction. Maintain a positive, empathetic and professional attitude toward customers at all times and ascertain problem or reason for calling to ensure resolving the problem. Handle customer complaints and follow up with customer cases...

Job Description Responsible for hiring the required call center agents vacancies Conduct end-to-end recruitment process Post required jobs in all available recruitment channels and open new recruitment channels to improve the recruitment process. Use the Head Hunt Method to match the vacancies with the job applicants. Conduct HR interview and evaluate...

Job Description Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process...

Job Description ● Makes telephone calls and in-person visits and presentations to existing and prospective customers. ● Researches sources for developing prospective customers and for information to determine their potential. ● Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their...

Job Description JOB DESCRIPTION Quality Assurance Analyst (QA)(Strategy of Prevention) QA is focused on planning, documenting and agreeing on a set of guidelines that are necessary to assure quality, as the QA will audit processes and flow of communication from and to care department to internal and external stakeholders. And will document all workflows,...

Job Description At iCloudReady, we're on a mission to revolutionize vertical industry businesses by providing great software to help our customers achieve excellence in their operations and sales processes, currently we are focusing on providing innovative property management and real estate CRM in every segment in the real estate market. Sales and...

Purpose of the job Handling new projects including acceptance, configuration and testing on test-bed and live network elements as well as operating & maintaining the Core domain network elements in addition to handling major incidents and major customer complaints. Duties and responsibilities Handle the customers complaints and QoS problems...