Converged Core SDM
Found in: beBee S EG - 3 weeks ago
Purpose of the job
Handling new projects including acceptance, configuration and testing on test-bed and live network elements as well as operating & maintaining the Core domain network elements in addition to handling major incidents and major customer complaints.
Duties and responsibilities
- Handle the customers complaints and QoS problems on 24/7 basis.
- Monitor daily health checks and perform the needed corrective actions.
- Create the needed configuration for the integration of the new platforms related to other teams with the core network (IN, VAS, Billing, Provisioning, etc.).
- Perform day-to-day operational work orders for GGSN, PGW, STP, SGSN & DRA.
- Approve major action plans received from different teams and assess their impact on the network .
- Provide marketing team with needed subscribers data for new offers.
- Perform functional tests and hardware acceptance for new network elements and new features on PS and CS domains within SLA and to ensure the time to market.
- Perform all needed configurations related to new projects.
- Troubleshoot core network elements problem with onsite interventions on all nodes.
- Handle new SW upgrade and corrective patches implementation on core network elements.
- Perform the needed reporting & data extraction tasks for network KPIs, NUR, vendors PST, major problems incidents reports.
- Ensure all major incidents are resolved according to the agreed Service Level agreement (SLA) to enhance customer satisfaction and reduce time to repair.
- Monitor the traffic on occasions and after critical actions.
- Provide Level 2 support for Core first line support team 24/7 to reduce time to repair.
- Interface with Core Signaling & Interconnect, Core switching, Packet core ,Core first line support, Core roaming, transmission, IN, VAS , Quality , supervision, service desk, billing, marketing & revenue assurance for day to day activities to assure accomplishing all work orders and new projects on time.
- Interface with the core vendors to assure all incidents and tickets are solved with SLA.
- Prepare procedures to be implemented onto production environments to enhance customer satisfaction and reduce time to repair.
- Preparing know/how sessions for other teams and act as source of expertise and references for the technical knowledge transfer.
- Handles advanced routing, configurations and critical analysis modifications.
- Extracts subscriber database and work with relevant teams for HLR reconciliation and take corrective actions on HLR when necessary and support IN/Marketing/IT/Commercial teams to add/modify test dials profiles for testing purposes.
- Interface with Orange Skill Centers for major issues handling , new solutions validation and new software rollout.
- Analyze the QoS regular performance reports generated from the network to provide and suggest technical solutions to the products and services department.
- Coordinate with the external teams and vendors in implementing the plan for the critical actions in Orange Network.
- Core Vendor Tickets review and follow up.
- Have the Ability of using tracing tools, extract the protocol traces and performs complete traces analysis on all protocols for PS and CS domains.
Job specification
Education
- B.Sc. In Telecommunication and Electronics Engineering.
Experience
- 2-3 years of work experience.
Skills and abilities
- Very good English both written & spoken.
- Very good computer skills.
- Very Good knowledge in GSM network.
- Very Good knowledge in call scenarios protocols.
- Very Good knowledge in SS7 and diameter protocols.
-
Converged Core SDM
Found in: beBee jobs EG - 3 weeks ago
Egypt Orange Egypt Full timePurpose of the job Handling new projects including acceptance, configuration and testing on test-bed and live network elements as well as operating & maintaining the Core domain network elements in addition to handling major incidents and major customer complaints. Duties and responsibilities Handle the customers complaints and QoS problems on 24/7...
-
CPN Planning
Found in: beBee S EG - 4 weeks ago
Egypt Vodafone Full timeJob Description What you’ll do Role purpose: - To plan, design, and Implement Converged Packet network (CPN) according to Vodafone group guidelines and technology best practice. - Handle advanced Implementation tasks including design and Configuration. - Review Team configuration changes to ensure successful Implementation to network...
-
CPN Planning
Found in: beBee jobs EG - 3 weeks ago
Egypt Vodafone Full timeJob Description What you'll do Role purpose: - To plan, design, and Implement Converged Packet network (CPN) according to Vodafone group guidelines and technology best practice. - Handle advanced Implementation tasks including design and Configuration. - Review Team configuration changes to ensure successful Implementation to network changes with minimum...