Call Center Agent
Found in: beBee S EG - 4 weeks ago
- Answer calls and respond to emails.
- Handle Customer inquiries both telephonic and emails.
- Research required information using available resources.
- Provide and resolve customer complaints.
- Provide customers with products and services information .
- Enter new customer information into System.
- Update existing customer information.
- Process orders ,forms and applications.
- Identify and escalate priority issue.
- Route calls to appropriate resources
- Follow up customer calls when necessary
- Document all cal information according to standard operating procedure.
- Complete call logs
- Produce call reports
- Bachelor degree
- Preferred previous experience in telecommunication industry.
- Knowledge of Customer services principles and practices.
- Very good command of English language.
- Experience of call center and customer services environments.
- knowledge of administration and clerical process
- Advanced communication skills
- Team work
- Stress Tolerance
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Call Center Agent
Found in: beBee jobs EG - 3 weeks ago
Egypt duravit ag Full timeJob Description Answer calls and respond to emails. Handle Customer inquiries both telephonic and emails. Research required information using available resources. Provide and resolve customer complaints. Provide customers with products and services information . Enter new customer information into System. Update existing customer information. Process...
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Call Center Agent
Found in: beBee jobs EG - 3 weeks ago
Egypt alshaya Full timeJob Description Answer and handle all feedbacks received from different channels according to the contact center procedure Comply to the floor management instructions towards better KPI's Full compliance to the Contact Centre code of conducts in the manner of attendance, pause sessions and daily/weekly/monthly targets. Achieve the daily/weekly/monthly...
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Call Center Agent
Found in: beBee jobs EG - 3 weeks ago
Egypt GLOBAL AUTO Full timeJob Description Job Description: Receive calls from BMW hotline number and greet customers warmly to ensure customer satisfaction. Maintain a positive, empathetic and professional attitude toward customers at all times and ascertain problem or reason for calling to ensure resolving the problem. Handle customer complaints and follow up with customer cases...
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Call Center Agent
Found in: beBee S EG - 4 weeks ago
Egypt alshaya Full timeJob Description Answer and handle all feedbacks received from different channels according to the contact center procedure Comply to the floor management instructions towards better KPI’s Full compliance to the Contact Centre code of conducts in the manner of attendance, pause sessions and daily/weekly/monthly targets. Achieve the daily/weekly/monthly...
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Call center agent | Excellent English speakers
Found in: beBee S EG - 4 weeks ago
Egypt Etisalat Egypt Full timeJob Description Etisalat UAE is hiring now Excellent up to fluent English speakers For SMB account with attractive packages (Handling UAE corporate Owners with small and medium Business through inbound calls). Location: Maadi, Degla Square Job Requirements Requirements: ●B2 English level ●Graduates any major ●Experience customer service is a...
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Call Center Agent
Found in: beBee S EG - 4 weeks ago
Egypt Etisalat Egypt Full timeJob Description Etisalat UAE is Hiring Immediately For a Customer Service Representatives (Back Office - Complaints/Englsih Account) with a chance to get promoted after 6 months depending on your Performance Job type: Full time Job benefits: salary: Up to 9000 EGP/Month 15% increase cost of living allawances after 3 months Bonus program Referral...
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REMOTE English call center agent
Found in: beBee S EG - 4 weeks ago
Egypt Leo Trading Services Full timeJob Description A multinational company is looking for English Customer Service Representative ( Fluent English ) to work fully remote ( WFH ) Benefits: • Completely WFH • Net Salary: 6800 EGP up to 7300+1200 KPIs +10% cost of living allowance +Connectivity allowance • Equipment provided • Full time(Rotational Shifts)• Social and Medical...
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Recruitment Coordinator
Found in: beBee S EG - 3 weeks ago
Egypt BDO Esnad Full timeJob Description Responsible for hiring the required call center agents vacancies Conduct end-to-end recruitment process Post required jobs in all available recruitment channels and open new recruitment channels to improve the recruitment process. Use the Head Hunt Method to match the vacancies with the job applicants. Conduct HR interview and evaluate...
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Recruitment Coordinator
Found in: beBee jobs EG - 3 weeks ago
Egypt BDO Esnad Full timeJob Description Responsible for hiring the required call center agents vacancies Conduct end-to-end recruitment process Post required jobs in all available recruitment channels and open new recruitment channels to improve the recruitment process. Use the Head Hunt Method to match the vacancies with the job applicants. Conduct HR interview and evaluate...
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Telesales Agent
Found in: beBee jobs EG - 3 weeks ago
Egypt Voxelway Full timeJob Description Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process...
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Customer Service Agent
Found in: beBee jobs EG - 2 weeks ago
Egypt La Hacienda Full timeJob Description Familiarity with telephone techniques and skills. Demonstrated verbal communication skills and ability to convey information clearly and effectively. Ability to effectively handle multiple tasks in a fast-paced environment. Ability to identify problem issues and determine the appropriate course of action/redirection within department...
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Senior Sales Real Estate
Found in: beBee S EG - 3 weeks ago
Egypt AL Full timeJob Description ● Makes telephone calls and in-person visits and presentations to existing and prospective customers. ● Researches sources for developing prospective customers and for information to determine their potential. ● Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their...
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Data Center Network Engineer
Found in: beBee jobs EG - 3 weeks ago
Egypt Efada Technology Full timeJob Description Design network topologies and configuration for the DC Fabric networks. Develop IP addressing and routing policy intent in the DC. Create deployment packages and maintain as-built documentation for installed network gear. Establish and implement global best practices and contribute to the design of new scalable network solutions. ...
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Data Center Network Engineer
Found in: beBee S EG - 4 weeks ago
Egypt Efada Technology Full timeJob Description Design network topologies and configuration for the DC Fabric networks. Develop IP addressing and routing policy intent in the DC. Create deployment packages and maintain as-built documentation for installed network gear. Establish and implement global best practices and contribute to the design of new scalable network solutions. ...
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Data Center Network Engineer
Found in: beBee S EG - 2 weeks ago
Egypt Efada Technology Full timeJob Description Design network topologies and configuration for the DC Fabric networks. Develop IP addressing and routing policy intent in the DC. Create deployment packages and maintain as-built documentation for installed network gear. Establish and implement global best practices and contribute to the design of new scalable network solutions. ...
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Quality Assurance Analyst
Found in: beBee S EG - 3 weeks ago
Egypt Sary Full timeJob Description JOB DESCRIPTION Quality Assurance Analyst (QA)(Strategy of Prevention) QA is focused on planning, documenting and agreeing on a set of guidelines that are necessary to assure quality, as the QA will audit processes and flow of communication from and to care department to internal and external stakeholders. And will document all workflows,...
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Customer service agents
Found in: beBee S EG - 4 weeks ago
Egypt Etisalat Egypt Full timeJob Description Etisalat UAE is hiring now Excellent up to fluent English speakers For SMB account with attractive packages (Handling UAE corporate Owners with small and medium Business through inbound calls). Location: Maadi, Degla Square Job Requirements Requirements: ●B2 English level ●Graduates any major ●Experience customer service is a...
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Senior Sales Real Estate
Found in: beBee jobs EG - 3 weeks ago
Egypt AL Full timeJob Description Makes telephone calls and in-person visits and presentations to existing and prospective customers. Researches sources for developing prospective customers and for information to determine their potential. Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. ...
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Manager
Found in: beBee S EG - 4 weeks ago
Egypt Sutherland Full time: Sutherland is seeking an attentive and goal-oriented person to join us as Manager of Consultant Learning Services. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Managers in this role get to: Empower...
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Business Developer-Japanese
Found in: beBee jobs EG - 3 weeks ago
Egypt MISC Industrial Automation Systems Full timeJob DetailsExperience Needed:0 to 2 yearsCareer Level:Entry Level (Junior Level / Fresh Grad)Education Level:Bachelor's DegreeSalary:Confidential, Semi-Annual Profit Share -Compatible Commissioning System-2 Days Off- Flexibility Access From Home - Medical Insurance - Social Insurance - Data & Mobile AllowanceJob Categories:Skills And Tools:Business...