Customer Service Manager

votre rôle Holds accountability for the Quality of solutions provided to Customer Acts as the customers' primary point of contact and an escalation point Has awareness of overall and service management profitability of their customers Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange Work with...

votre rôle Holds accountability for the Quality of solutions provided to Customer Acts as the customers' primary point of contact and an escalation point Has awareness of overall and service management profitability of their customers Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange Work...

Job Description Familiarity with telephone techniques and skills. Demonstrated verbal communication skills and ability to convey information clearly and effectively. Ability to effectively handle multiple tasks in a fast-paced environment. Ability to identify problem issues and determine the appropriate course of action/redirection within department...

Job Description Familiarity with telephone techniques and skills. Demonstrated verbal communication skills and ability to convey information clearly and effectively. Ability to effectively handle multiple tasks in a fast-paced environment. Ability to identify problem issues and determine the appropriate course of action/redirection within department...

Job Description Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers' questions about specific products/services via social media, website or mobile Conduct price and feature comparisons to facilitate purchasing Cross-sell products Manage returns of merchandise Coordinate between the customer and the...

Job Description Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers’ questions about specific products/services via social media, website or mobile Conduct price and feature comparisons to facilitate purchasing Cross-sell products Manage returns of merchandise Coordinate between the customer and the...

Job Description Payment /Finance Management: Follow up on receiving form-13 (sales taxes) from 6th Of October Customs and deliver to finance. Review and Submit to Finance the Copy of sales invoice and Forwarder’s invoice with Plus, B/L or AWB to proceed with the payment of forwarder. Ensure delivering to Finance one copy of invoice, its delivery note...

Job Description Ensures services delivery with the agreed contractual deliverables and SLA. Cooperate with the services' internal stake holders till success service delivery to the customer. Communicate on daily basis with various customers provide the needed support to the customer if required. Follow up customers' incidents with the application...

Job Description Ensures services delivery with the agreed contractual deliverables and SLA. Cooperate with the services’ internal stake holders till success service delivery to the customer. Communicate on daily basis with various customers provide the needed support to the customer if required. Follow up customers’ incidents with the application...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Job Description Role purpose:The Customer Program Manager is responsible for leading large customer facing Projects/programmes across multiple domains on behalf of Vodafone for our Enterprise Customers, leading complex multi-party teams, taking responsibility at board levelThe Customer Program Manager will have day to day accountability on project team...

Job Description Due to our incredible growth, we’re looking for Customer Service Advisors with English language skills to help us deliver exceptional customer experiences for some of the world’s biggest and most well-known brands. As a Customer Service Advisor within our friendly and supportive team, you will be responsible for: handling incoming...

We are looking for promising talent to fill the position of # Customer Experience Officer within the emarketing Team, based in Cairo (Both remote and office work conditions will be apply). In this capacity the # Customer Experience Officer be responsible for actively communicating with customers regarding all their inquiries and complains, suggestions,...

We are looking for promising talent to fill the position of # Customer Experience Officer within the emarketing Team, based in Cairo (Both remote and office work conditions will be apply). In this capacity the # Customer Experience Officer be responsible for actively communicating with customers regarding all their inquiries and complains, suggestions,...

votre rôle The main Service Owner missions are : Run Phase : Maintain a high level of quality for all Cloud platforms and offers. This is measured by : Quality of Service Capacity management Lifecycle management Release and patch management Cost efficiency Build Phase : usually, the Service Owner does not intervene during build phase, but considering...

votre rôle The main Service Owner missions are : Run Phase : Maintain a high level of quality for all Cloud platforms and offers. This is measured by : Quality of Service Capacity management Lifecycle management Release and patch management Cost efficiency Build Phase : usually, the Service Owner does not intervene during build phase, but...

votre rôle The main Service Owner missions are : Run Phase : Maintain a high level of quality for all Cloud platforms and offers. This is measured by : Quality of Service Capacity management Lifecycle management Release and patch management Cost efficiency Build Phase : usually, the Service Owner does not intervene during build phase, but...

Job Description Job Requisition ID: 159296Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare;...

Your role The Logistics Specialist is responsible for managing shipments, reporting transportation metrics, identifying trends across global transportation methods and practices, providing visibility through projects and tools, ensuring that internal customer’s needs are met and that company policy and international trade compliance regulations are...

Job Description Etisalat UAE is hiring Immediately fluent English speakers to work as Customer Service Representatives (English Account) with a chance to get promoted after 6 months depending on your Performance Job type: Full time Job benefits: Net salary Up to 10K + Commission up to 5000 EGP/Month 15% increase as cost of living allowance after 3 months...