Customer Service Agent

votre rôle Holds accountability for the Quality of solutions provided to Customer Acts as the customers' primary point of contact and an escalation point Has awareness of overall and service management profitability of their customers Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange Work with...

Job DetailsExperience Needed:More than 4 yearsCareer Level:Experienced (Non-Manager)Education Level:Not SpecifiedSalary:Confidential, BonusJob Categories:Skills And Tools:TravelTourismReservationBookingMicrosoft OfficeCustomer ServiceHotel BookingContract Negotiation Job DescriptionResponsible for Hotel and domestic Reservations.Review reservations booked...

Job Description Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process...

Job Description Be part of something bigger. Decode the future.At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.Come join us as you are. We...

Job Description ● Makes telephone calls and in-person visits and presentations to existing and prospective customers. ● Researches sources for developing prospective customers and for information to determine their potential. ● Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their...

Job Description Job Description: Receive calls from BMW hotline number and greet customers warmly to ensure customer satisfaction. Maintain a positive, empathetic and professional attitude toward customers at all times and ascertain problem or reason for calling to ensure resolving the problem. Handle customer complaints and follow up with customer cases...

We are looking for promising talent to fill the position of # Customer Experience Officer within the emarketing Team, based in Cairo (Both remote and office work conditions will be apply). In this capacity the # Customer Experience Officer be responsible for actively communicating with customers regarding all their inquiries and complains, suggestions,...

Job Description Ensures services delivery with the agreed contractual deliverables and SLA. Cooperate with the services' internal stake holders till success service delivery to the customer. Communicate on daily basis with various customers provide the needed support to the customer if required. Follow up customers' incidents with the application...

votre rôle The main Service Owner missions are : Run Phase : Maintain a high level of quality for all Cloud platforms and offers. This is measured by : Quality of Service Capacity management Lifecycle management Release and patch management Cost efficiency Build Phase : usually, the Service Owner does not intervene during build phase, but considering...

Job Description interact with UAE customers to provide information respond to their complains and inquires processing orders , forms , applications and requests Job Requirements university graduated only fluent in English is a must fresh graduates are welcomed to apply males and females max age is 34

About FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver...

OneHealth is a world-class healthcare provider present in Egypt, Nigeria & expanding in Africa; offering high-quality medical services alongside a unique customer journey. The goal is simple - to revolutionize the healthcare industry through a seamless customer experience, whether it is in physical branches via state of the art medical centers or virtually...

Senior Network Consultant - Egypt Juniper is changing what’s possible in networking. We’re going beyond building the networks customers expect — we’re building the networks customers deserve. And the world is taking note. But to continue to excel, we have work to do. Change in our industry is accelerating. To power connections and empower change,...

While reading our job description, please remember - we understand from experience that not ticking every box on the skills sections stops many from applying. You should apply if you feel you are the right person for the job and have the aptitude to learn and deliver results 🙂· Strong understanding of Endpoint Detection and Response (EDR) concepts, with...

Job DetailsExperience Needed:1 to 3 yearsCareer Level:Entry Level (Junior Level / Fresh Grad)Education Level:Bachelor's DegreeSalary:ConfidentialJob Categories:Skills And Tools:SalesBusiness DevelopmentCustomer ServiceinterpersonalCRMMarket ResearchNegotiation Job DescriptionCalling potential clients, explaining the services and fixing appointments for...

معلومات عن الشركة "Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's...

votre rôle Provide the required professional technical support within customer operations and support the internal operational entities (level, level2, .. ect) toward faults resolution, changes validation and implementation. Lead major & complex incidents/problems ensuring resolution & root cause analysis. Lead and initiate projects resulted from problem...

Job Description At iCloudReady, we're on a mission to revolutionize vertical industry businesses by providing great software to help our customers achieve excellence in their operations and sales processes, currently we are focusing on providing innovative property management and real estate CRM in every segment in the real estate market. Sales and...

votre rôle The Security Solutions Engineer is our technical expert testing, validating and creating secure access on-premise and the cloud solutions for our customers. This is a highly technical role requiring coordination across our vendors, Presales, Product Management, Implementation and the Operations teams. Your Roles and Responsibilities will...

votre rôle Actively be involved in ensuring SLAs commitments are met. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. Provide updates to the customer as needed to meet customer statusing and performance objectives. Perform technical and management escalations in line with company...