Customer Service and Sales Coordinator

3 weeks ago


Egypt 365 Ecology Full time
Job Description

  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services via social media, website or mobile
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Manage returns of merchandise
  • Coordinate between the customer and the installation team
  • Inform customers about discounts and special offers
  • Provide customer feedback to the line Manager
  • Stay up-to-date with new products/services
Job Requirements

  • From 0 to 2 years of experience as a Retail Sales Representative, Sales Associate or similar role
  • Preferred to be El Sheikh Zayed, October, El Giza City resident.
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Basic math skills
  • Excellent communication skills, capable of building trusting relationships
  • Bachelor's degree


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