Customer Service Representative

1 month ago


Egypt concentrix Full time
Job Description

Due to our incredible growth, we’re looking for Customer Service Advisors with English language skills to help us deliver exceptional customer experiences for some of the world’s biggest and most well-known brands.

As a Customer Service Advisor within our friendly and supportive team, you will be responsible for:

  • handling incoming inquiries from English customers via the phone, email, and online,
  • providing support for customers to resolve their queries effectively,
  • using your knowledge of your client products and services to enhance sales, brand loyalty, and the customer experience,
  • updating our systems with complete and accurate details regarding your customer interactions.

Your Benefits:

  • Competitive salary, starting 9K gross.
  • A bright, modern, and exciting place to work, with excellent staff facilities
  • Performance related pay
  • Voluntary Medical plan
  • Life insurance
  • Annual reward and recognition events
  • Holiday pay
  • Access to training and development opportunities
  • Career path

This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development, and career opportunities and become part of a highly professional and fantastic team.

Do not miss this great job opportunity Apply now:

Hours: 40 hours/week on a rotational shift pattern.

Job Requirements

  • Excellent English communication and interpersonal skills (written & verbal)
  • Undergrads are welcome
  • Flourishes in an atmosphere where dedication fuels results
  • Courteous, friendly, and professional manner
  • Strong computer skills and attention to detail
  • Flexibility in your approach to work to meet the changing needs of the business
  • Ability to work as a team member, as well as independently
  • Available for flexible scheduling, including nights and overnights


  • Egypt 365 Ecology Full time

    Job Description Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers' questions about specific products/services via social media, website or mobile Conduct price and feature comparisons to facilitate purchasing Cross-sell products Manage returns of merchandise Coordinate between the customer and the...


  • Egypt La Hacienda Full time

    Job Description Familiarity with telephone techniques and skills. Demonstrated verbal communication skills and ability to convey information clearly and effectively. Ability to effectively handle multiple tasks in a fast-paced environment. Ability to identify problem issues and determine the appropriate course of action/redirection within department...


  • Egypt Orange Business Full time

    votre rôle Holds accountability for the Quality of solutions provided to Customer Acts as the customers' primary point of contact and an escalation point Has awareness of overall and service management profitability of their customers Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange Work with...


  • Egypt MISC Industrial Automation Systems Full time

    Job DetailsExperience Needed:1 to 4 yearsCareer Level:Experienced (Non-Manager)Education Level:Not SpecifiedSalary:ConfidentialJob Categories:Skills And Tools:Medicalsales skills Job DescriptionField basic questions and concerns about the products and servicesSchedule consultations between the prospective client and a Sales RepresentativeKeep a detailed log...


  • Egypt iCloudReady Full time

    Job Description At iCloudReady, we're on a mission to revolutionize vertical industry businesses by providing great software to help our customers achieve excellence in their operations and sales processes, currently we are focusing on providing innovative property management and real estate CRM in every segment in the real estate market. Sales and...


  • Egypt Harirshop Full time

    We are looking for promising talent to fill the position of # Customer Experience Officer within the emarketing Team, based in Cairo (Both remote and office work conditions will be apply). In this capacity the # Customer Experience Officer be responsible for actively communicating with customers regarding all their inquiries and complains, suggestions,...


  • Egypt E Full time

    Job Description Ensures services delivery with the agreed contractual deliverables and SLA. Cooperate with the services' internal stake holders till success service delivery to the customer. Communicate on daily basis with various customers provide the needed support to the customer if required. Follow up customers' incidents with the application...

  • SHC Service Owner

    3 weeks ago


    Egypt Orange Business Full time

    votre rôle The main Service Owner missions are : Run Phase : Maintain a high level of quality for all Cloud platforms and offers. This is measured by : Quality of Service Capacity management Lifecycle management Release and patch management Cost efficiency Build Phase : usually, the Service Owner does not intervene during build phase, but considering...

  • Telesales Agent

    3 weeks ago


    Egypt Voxelway Full time

    Job Description Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process...


  • Egypt Etisalat Egypt Full time

    Job Description interact with UAE customers to provide information respond to their complains and inquires processing orders , forms , applications and requests Job Requirements university graduated only fluent in English is a must fresh graduates are welcomed to apply males and females max age is 34


  • Egypt Foundever™ Full time

    About FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver...

  • Senior UCC L3 Expert

    3 weeks ago


    Egypt Orange Business Full time

    votre rôle Provide the required professional technical support within customer operations and support the internal operational entities (level, level2, .. ect) toward faults resolution, changes validation and implementation. Lead major & complex incidents/problems ensuring resolution & root cause analysis. Lead and initiate projects resulted from problem...


  • Egypt Orange Business Full time

    votre rôle Senior Application Support and Cloud Operations Engineer Mission: The Managed Applications Cloud Expertise team is part of the OBSIT Organization within CMI (Customer Marketing and Innovation). MAC team handle the “middle tier” role in the multilayered Orange business services Applications and Infrastructure support chain and is...

  • Chest Consultant

    3 weeks ago


    Egypt OneHealth Full time

    OneHealth is a world-class healthcare provider present in Egypt, Nigeria & expanding in Africa; offering high-quality medical services alongside a unique customer journey. The goal is simple - to revolutionize the healthcare industry through a seamless customer experience, whether it is in physical branches via state of the art medical centers or virtually...


  • Egypt AL Full time

    Job Description ● Makes telephone calls and in-person visits and presentations to existing and prospective customers. ● Researches sources for developing prospective customers and for information to determine their potential. ● Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their...


  • Egypt Juniper Networks Full time

    Senior Network Consultant - Egypt Juniper is changing what’s possible in networking. We’re going beyond building the networks customers expect — we’re building the networks customers deserve. And the world is taking note. But to continue to excel, we have work to do. Change in our industry is accelerating. To power connections and empower change,...

  • Business Researcher

    3 weeks ago


    Egypt MISC Industrial Automation Systems Full time

    Job DetailsExperience Needed:1 to 3 yearsCareer Level:Entry Level (Junior Level / Fresh Grad)Education Level:Bachelor's DegreeSalary:ConfidentialJob Categories:Skills And Tools:SalesBusiness DevelopmentCustomer ServiceinterpersonalCRMMarket ResearchNegotiation Job DescriptionCalling potential clients, explaining the services and fixing appointments for...


  • Egypt Qureos Inc Full time

    Position: Director Food and Beverage Organization: Savoy Sharm Group Location: Sharm El Sheikh, Egypt Experience: 5 years minimum Salary: 50000 L.E Package for Egyptian / 2000$ For foreigner Industries: Hospitality Job Summary: The Director will work with the Executive Team to develop and implement the overall strategy and goals for the...

  • Waiter/Waitress

    3 weeks ago


    Egypt Accor Full time

    معلومات عن الشركة "Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's...

  • Call Center Agent

    3 weeks ago


    Egypt GLOBAL AUTO Full time

    Job Description Job Description: Receive calls from BMW hotline number and greet customers warmly to ensure customer satisfaction. Maintain a positive, empathetic and professional attitude toward customers at all times and ascertain problem or reason for calling to ensure resolving the problem. Handle customer complaints and follow up with customer cases...