Senior Technical Program Manager

**The Company**:
Payrails is an innovative technology company with a team that has many years of experience in the payment industry and a real-life understanding of the merchants’ needs. We have seen the complexity firsthand and we have learned from all the challenges we've faced. Now we want to help leading technology companies around the world accept payments and build financial services with mínimal upfront investments.

Our vision at Payrails is to reimagine payments. We do this by removing heavy reliance on Engineering efforts using composable building blocks that put the control firmly in the hands of our customers. We exist to help our customers become more productive and flexible, impacting directly on their ability to grow.

We are joined in our mission by top-tier investors Andreessen Horowitz, HV Capital, EQT and General Catalyst alongside a great cast of knowledgeable angel investors to enable us to solve the growing complexity of payments.

At Payrails, we are committed to building a team full of the most talented people. Excellence is part of our values and we understand that in order to achieve this, we need to build an environment where skilled people can work openly, collaboratively, and with the utmost trust in one another. We believe people thrive the most when they are fully aware of what the business is trying to achieve, why it is important to the market, and what challenges lie in the way to reaching our goals. In such an environment we believe people can truly excel, grow and enjoy working together. We try hard to be a company where everyone is inspired and feels a sense of responsibility to do the right thing to help us bring our vision to life. Succeeding with us is about finding solutions to the most pressing problems and executing them effectively.

**Your Team**:
Payrails is a dynamic workplace and our product team sits at the core of this landscape. Our mission is to drive a successful intersection between User Experience, Technology and Business. We do this by focusing on 3 main pillars:

- Continuously studying our customers and the problems they are facing.
- Making sure we build a product that is feasible and best-in-class.
- Ensuring our product-market fit is always top of mind.

Our Product team offers you the opportunity to work alongside a group of highly ambitious and knowledgeable Product Managers, while being faced with highly complex problems that affect customers on a global scale.

**What You will be doing**:
As a Senior Technical Program Manager at Payrails, you will drive cross-functional initiatives, foster collaboration, and ensure seamless execution. By building trust-based relationships, you'll navigate challenges, manage risks, and deliver complex payment integrations that bring Payrails' vision to life.
- You’ll work closely with engineers, product managers, account managers, external partners, data, and fellow TPMs to conceptualize cross-functional initiatives with layers of dependencies, and plan their execution.
- You’ll organize and align multiple stakeholders to drive timely execution
- Have a solid understanding of the architecture to exercise technical judgment as necessary
- You’ll set accountability through communication of progress transparency and visibility on the next set of actions and milestones
- You’ll manage resource allocation and risks to optimize delivery
- You’ll identify opportunities for optimization and evolve the existing processes, practices and frameworks that help promote collaboration, transparency and ways of working
- You’ll evolve existing tools and dashboards that provide insight to the health scorecard to the organization, especially around delivery to commitment, pace and quality
- You’ll continuously look for opportunities for optimizing pace and quality

**You'll be great for this role if**:

- You have a bachelor degree in Computer science / Engineering or related field.
- You have experience of 7+ years as a TPM or engineering manager in a fast-paced engineering organization
- You have strong communication skills with the ability to communicate complex information in a clear and concise manner, bringing the audience along
- You have a strong technical aptitude and ability to understand technical challenges and risks
- Experience in payments is a must
- You have a background of fundamental engineering concepts including SSDLC, testing methodologies, API monitoring metrics and SLAs
- You have the ability to work across multiple teams and cross-organisation stakeholder management
- You’re a passionate problem solver who adapts their approach and experience to evolving environments

**Why You should join Payrails**:

- You can truly create your own path by taking responsibility and implementing your own ideas
- We offer a hybrid working environment
- You have 27 annual vacation days + 1 day of paid birthday leave for you to have fun without any worries
- We offer Premium Family Medical Insurance Coverage
- We get togeth