Csu People Development Program Manager

6 days ago


القاهرة, Egypt Orange Business Full time

**Votre rôle**:
**Role Summary**

We are seeking a highly skilled Program Manager to lead OCD employees development program and skill management lifecycle, focusing on talent management; development, retention, rewarding, and career progression. This role is pivotal in ensuring that our workforce is equipped with the technical, organizational, and customer-facing skills required to thrive in the fast-paced cybersecurity industry.

As a program manager will lead, design, and implement several training programs, spearhead people development strategies, and cultivate a high-performance culture that attracts, retains, and develops top talent. You will also establish and manage a partnership style commercial relationships with best practice and training providers, ensuring quality and efficient knowledge/skill acquisition and delivery.

**Roles and responsibilities**:
**People Development & Training**
- Leading the development and implementation of technical, organizational, and customer-facing training programs tailored to meet industry demands.
- Managing Orange Cyberdefense Academy program in OCD CoE Egypt in alignment with OCD CoE strategic business plans.
- Engage Globally with different organizations and regions withing Orange Cyberdefense and Orange Business to align and integrate different programs within scope with OCD ecosystem.
- Liaise with other managers to understand all necessary aspects of their learning and development needs, and to ensure they are fully informed of corporate learning and development objectives.
- Identify skills gaps and design targeted learning initiatives to address current and future organizational needs.
- Partner with technical teams and leadership to ensure training programs are aligned with business goals.
- Liaise with the People Development and learning, and finance departments to ensure control of training and development delivery and expenditure within agreed budgets.
- Developing a budget and operating plan for the program(s).
- Producing accurate and timely reporting of program schedule and status reports throughout its life cycle.
- Evaluate the effectiveness of training programs and continuously improve content and delivery methods.
- Analyzing program risks.

**Rewarding, Retention & Career Progression**
- Develop and manage reward systems to recognize and incentivize employee performance and achievements.
- Collaborate with HR and leadership teams to create retention strategies that align with company culture and values.
- Design career progression frameworks and provide guidance on development opportunities for employees.
- Implement initiatives to foster employee engagement, job satisfaction, and long-term commitment.

**Talent Management**
- Oversee the full talent lifecycle, including recruitment support, onboarding, development, and succession planning.
- Create strategies to identify and nurture high-potential employees and future leaders.
- Facilitate performance management processes, ensuring alignment with organizational objectives.
- Provide coaching and mentorship to managers on talent development best practices.

**Employee Engagement Duties**:

- Partner with human resources, PD&L, and management teams to implement employee engagement strategies. This can include talent systems, mentoring programs, succession planning, and more.

**Votre profil**:
**Required Qualifications**
- ** Education**: Bachelor’s degree in human resources, Organizational Development, Business Administration, or a related field.
- ** Experience**: Minimum of 5-6 years of experience in project/program management, people development, talent management, or a related field.
- ** Industry Expertise**: Proven experience in Telecommunications or IT, with a strong understanding of technical skill requirements and industry trends.

**Skills and Competencies**
- Very good English both spoken and written. French is a Plus.
- Excellent interpersonal, written, and verbal communication skills, with the ability to inspire and engage employees.
- Strong leadership skills and ability to engage with cross-functional teams and influence stakeholders at all levels.
- Excellent organizational skills Ability to deliver projects to plan, and cost and quality.
- Strong analytical and problem-solving skills to align people development initiatives with business goals.
- A commitment to people development and the organizational values and behaviors that underpins the culture and value of the organization.
- Ability to thrive in a dynamic, fast-paced environment.

**Le plus de l'offre**:
**Entité**:
Global Delivery & Operations
- Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our custom



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