Senior Payroll Services Specialist

Senior Payroll Services Specialist(Job Number: SEN000632)

Description

**ABOUT THE COMPANY**

AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores.

**JOB PURPOSE**

The Senior Payroll Services Specialist at Azadea's Business Services is responsible for providing comprehensive professional payroll services and monitoring the activities of the payroll unit ensuring the delivery of an effective and efficient end-to-end service to the group.

**RESPONSIBILITIES**
- Prepare the monthly payments files associated with payroll, ensuring timely execution.
- Ensure the implementation of employees' letters (bank, embassy, recommendation, employment, social security and others) in HRMS.
- Deliver the accurate and timely processing of the monthly payroll generation and ensure the accurate entry and updating of all transactions (including attendance, advances, additions, and deductions) in the system.
- Validate and reconcile post payroll output loading costing files to the general ledger.
- Address employees' payroll queries, provide the necessary support, and escalate unresolved issues to the hierarchy.
- Maintain a high level of customer service, meeting internal SLA's and addressing requests promptly to ensure internal customer satisfaction.

Qualifications

**LANGUAGE & TECHNICAL SKILLS**

**Language Proficiency**
- Fluency in English.
- Fluency in French is a plus.

**Technical Skills**
- Proficiency in MS Office.

**EDUCATION**

Bachelor's degree in Business Administration, or a related field.

MBA or a Master's degree is a plus.

**EXPERIENCE**

Four to six years of experience in a similar role.

**BEHAVIORAL COMPETENCIES**

**Customer Focus**

Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.

**Optimizes Work Processes**

Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.

**Ensures Accountability**

Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.

**Organizational Savvy**

Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. For example, has a firm grasp on organizational culture and politics; connects with key stakeholders and knows when to bring something to their attention.

**Situational Adaptability**

Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, swiftly and easily adapts approach to a wide array of different or changing situations. Is inquisitive about evolving situations; identifies how to adapt early.

**Azadea Group is an Equal Employment Employer -**_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws._

Primary Location: Egypt-Egypt Head Office ABS

Schedule: Full-time

Unposting Date: Jul 29, 2025, 3:59:00 PM