Inbound Customer Service Agent
1 day ago
_**This Is An English Call Center Vacancy**_
About Sutherland: Sutherland is a global digital transformation company offering business process and technology services to a wide range of industries. We pride ourselves on our commitment to our employees and offer a supportive and engaging work environment. Benefits & Perks**:Attractive Net Salary**: 15,600 EGP **Night Shift Allowance**: Earn extra for your dedication **Transportation Provided**: Enjoy hassle-free commuting with transportation both ways. **Comprehensive Insurance**: Benefit from social and medical insurance coverage. **Professional Development**: Opportunities for growth and advancement within the company. **Positive Work Environment**: Be part of a supportive and collaborative team.
**Responsibilities**: Handle inbound and/or outbound calls with professionalism and courtesy. Provide accurate and timely information to customers. Resolve customer issues and escalate complex problems as needed. Maintain detailed records of customer interactions. Meet performance metrics related to call handling time, customer satisfaction, and quality.
**Job Types**: Full-time, Temporary, Contract, New grad
Contract length: 12 months
Pay: E£13,500.00 - E£18,000.00 per month
Application Question(s):
- English level?
- Nationality?
- Previous experience
- This vacancy requires working night and overnight shifts. Do you agree?
-
Customer Service Agent
7 days ago
القاهرة, Egypt Teleperformance Full timeWe are Hiring Customer Support Agents at Teleperformance Egypt! (English Account) **Morning shifts and back office Available!** **Key Responsibilities**: - Responding to customer inquiries via phone and providing accurate information. - Maintaining a deep understanding of the company’s products and services to assist customers, resolving their...
-
Customer Service Agent
7 days ago
القاهرة الجديدة, Egypt Worood.Co Full time**Join us in spreading modest fashion and empowering women around the globe!** **Worood, an International Hijab brand is hiring a customer service agent** - Provide knowledgeable answers to questions about product, pricing, and availability. - Work with internal departments to meet customer's needs Data entry in various platforms. - Handling customers'...
-
Customer Service Agent “fluent Speakers”
3 days ago
القاهرة, Egypt LEO Trading Agency Full time**Customer Service Agent (Fluent English)** **Leo Trading Agency is seeking a highly motivated and customer-focused individual with fluent English skills to join it’s client “Vodafone” as a Customer Service Agent. In this role, you will serve as the primary point of contact for customers, providing exceptional support and resolving inquiries...
-
Airport Services Agent
1 week ago
القاهرة, Egypt Qatar Airways Full timeWe are currently recruiting for Airport Services Agent in Cairo, Egypt. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...
-
القاهرة, Egypt LEO Trading Agency Full time**Customer Service Agent (Fluent English)** **Leo Trading Agency is seeking a highly motivated and customer-focused individual with fluent English skills to join it’s client “Vodafone” as a Customer Service Agent. In this role, you will serve as the primary point of contact for customers, providing exceptional support and resolving inquiries...
-
Inbound Sales Setter
1 day ago
القاهرة, Egypt Virtual Worker Now Full time**About the Role**: Are you a persuasive communicator with a passion for sales? We’re looking for a driven sales representative to generate revenue through cold calling and inbound inquiries. Your mission: engage potential customers, understand their needs, and influence them to choose our products or services. **Key Responsibilities**: - Handle inbound...
-
Customer Service
2 weeks ago
القاهرة الجديدة, Egypt Teleperformance Full time**Role Description** This is a full-time on-site role for a Customer Service Agent at Teleperformance located in New Cairo. The Customer Service Agent will be responsible for providing customer support, ensuring customer satisfaction, and delivering exceptional customer service on a day-to-day basis. **Location: New Cairo (5th Settlement),...
-
Customer Service Representative
2 weeks ago
القاهرة, Egypt Sutherland Egypt Full time**English Customer Service Representative** **Sutherland Global Services** is seeking talented individuals to join our dynamic team as English Customer Service Representatives. **What you’ll do**: - Provide exceptional customer service through inbound calls - Resolve customer inquiries and issues efficiently - Navigate complex systems to find...
-
Customer Support Agent
2 weeks ago
القاهرة الجديدة, Egypt Teleperformance Full time**Role Description** This is a full-time on-site role for a Customer Service Agent at Teleperformance located in New Cairo. The Customer Service Agent will be responsible for providing customer support, ensuring customer satisfaction, and delivering exceptional customer service on a day-to-day basis. **Location: New Cairo (5th Settlement),...
-
Call Center Agent
2 weeks ago
القاهرة, Egypt SamTech Group Full timeJ**ob Description: Call Center Agent Female - Real Estate Sector (High Command of English Language)** **Position Overview**: **Key Responsibilities**: - ** Customer Interaction**: - Handle inbound and outbound calls professionally and efficiently. - Respond to customer inquiries regarding property listings, availability, pricing, and other real...