Customer Service Agent
7 days ago
We are Hiring Customer Support Agents at Teleperformance Egypt
(English Account)
**Morning shifts and back office Available**
**Key Responsibilities**:
- Responding to customer inquiries via phone and providing accurate information.
- Maintaining a deep understanding of the company’s products and services to assist customers, resolving their inquiries and concerns effectively.
- Documenting customer interactions and feedback for future reference.
- Collaborate with other departments to resolve issues and enhance the customer experience.
**Requirements**:
Fluency in English is a must.
Grads/Undergrads can apply.
Shift is 9 hours rotational (including 1 hour break) with 2 days off.
Transportation is Provided from multiple points across Cairo and Giza.
**Salary**: Up to 15K, including KPIs (calculated in Euro equivalent).
**Benefits**:
Social and medical insurance (up to 400k coverage per year).
Career development through internal programs and courses.
Overnight allowance.
Gym access.
Discounts at various well-known stores and brands across Egypt.
Career path you can easily get promoted after 6 Months.
- **LOCATION: New Cairo/Mohandseen/ 1Kattameya**_
**Job Types**: Full-time, Permanent, Contract
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