Sales Administrator

7 days ago

القاهرة الجديدة, Egypt Digital School by Berlitz Full time

**Key Responsibilities**:

- Assist potential students and parents in understanding Digital School by Berlitz’s programs, pricing, and enrollment procedures.
- Convert inquiries into course registrations through effective communication and persuasion.
- Support the marketing and sales teams by following up on leads, conducting calls, and providing information to prospective customers.
- Manage front-desk operations, including greeting students and parents, handling inquiries, and providing information about courses and services.
- Maintain student records, registration data, and other administrative documents.
- Assist in organizing schedules for instructors and classes, ensuring smooth daily operations.
- Assist students and parents with the registration process, providing guidance on courses and schedules.
- Handle complaints and issues in a professional and efficient manner, escalating when necessary.
- Serve as a key point of communication between the branch manager, instructors, and students.
- Manage correspondence and ensure timely responses to all inquiries and requests. Ensure that all communications, whether written or verbal, meet Digital School by Berlitz’s high standards for clarity and professionalism.
- Manage and update databases for student registrations, class schedules, and instructor availability.
- Assist in generating reports on enrollment, sales performance, and administrative operations.

**Qualifications**:

- Bachelor’s degree in Business Administration, Communication, or a related field.
- 2+ years of experience in an Administrative/Sales role, preferably in an educational or service-oriented environment.
- Exceptional English communication skills, both written and verbal.
- Strong sales acumen with a proven track record in converting leads into sales.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM systems is a plus.

Pay: From E£8,000.00 per month

Ability to commute/relocate:

- New Cairo: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- This position is shift-based, will be able to work later shift from 1:30PM till 10:00PM?

**Language**:

- English (preferred)

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