Customer Service Sales Agent

3 days ago

القاهرة الجديدة, Egypt Teleperformance Egypt Full time

Primary Roles & Responsibilities
- Working closely with enterprise sales team & commercial marketing engine to drive lead discovery journey and commercial revenue growth
- Generating new business opportunities from prospecting and nurturing tactics over the phone/ remote selling
- Leverage marketing activities and communication series such as demand generation, events, digital campaigns for both inbound and outbound account-based lead development
- Managing sales & marketing qualified leads, sales conversion, and pipeline progression to meet the quarter targets and key KPIs
- Identifying and expanding relevant audience personas within the focused accounts
- Supporting the event audience acquisition programs and post activity follow up
- Collaboratively work with enterprise account managers to identify cross-selling and upselling opportunities
- Tracking the progress and providing regular updates to SDR manager and key internal stakeholders including marketing director and sales leaders
- Maintaining lead data hygiene and accuracy in the CRM
- Staying up-to-date with Industry knowledge, research, topical discussions, and market competitiveness
- Voice (Sales account).
- Fluent in spoken and written English. (C1)
- Bilingual is required (EN and AR).
- French is a plus.
- Graduates only with a University degree in Business Administration / IT / Digital Transformation or other disciplines.
- Minimum 1 to 2 Years experience in sales field is a MUST.
- 1-2 years’ experience of B2B Demand Generation and/or Sales Experience working in a software sales organization is a plus.
- Understanding of the sales process and dynamics.
- Experience using computers for a variety of tasks.

Pay: E£20,000.00 per month

Application Question(s):

- Are you ok with rotational shifts ?
- Do you have a valid Egyptian ID ?
- Have you ever joined Teleperformance before ?

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

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