Call Center Agent

4 days ago


Giza, Egypt Employ me Full time

**Call Center Agent - Radiology & Labs Group (Ray Lab - CairoScan - TechnoScan)Job Title**:
Call Center Agent (Medical Labs & Radiology)

**Company**:
A leading medical diagnostics group (CairoScan - TechnoScan)

**Location**:
Dokki, Giza

**Salary & Benefits**:

- **Base Salary**: 4,700 EGP
- **KPI Bonus**: 500 EGP (performance-based)
- **Contest Reward**: Up to 700 EGP
- **Total Salary**: Up to 5,900 EGP
- **Social Insurance**: Mandatory
- **Paid Training**: 2-3 weeks before starting

**Working Hours**:

- **Daily Working Hours**: 8 hours & 45 minutes (including breaks).
- **Last shift ends at 12:00 AM.**

**Requirements**:

- **Education**:

- University degree (required).
- **General Criteria**:

- **Age**: Maximum 30 years.
- **Gender**: Males only.
- **Military Status**: Must have completed military service or exemption.

**Responsibilities**:

- Handle inbound calls from patients and doctors.
- Schedule appointments for radiology and lab tests.
- Assist customers with test results and inquiries.
- Provide technical support and resolve complaints.
- Use booking software to manage appointments.
- Maintain high customer satisfaction levels.

**Weekly Day Off**:
One rotating day off per week.

Pay: From E£5,900.00 per month



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