Call Center Manager

Nasoft is hiring for our client specialized on Telecommunication serving the Gulf Market, The Call Center Supervisor oversees daily operations of the customer service team, ensuring high-quality support, efficient handling of inquiries, and achievement of performance targets. This role involves coaching agents, monitoring KPIs, and implementing strategies to...

This is a full-time, on-site role for aCall Center Representativeis responsible for is responsible for handling customer communications through calls, chats, or emails, helping them with inquiries and resolving issues efficiently.Job DescriptionManage inbound calls in a timely manner.Follow communication "scripts" when handling different topics.Identify...

This is a full-time, on-site role for aCall Center Representativeis responsible for is responsible for handling customer communications through calls, chats, or emails, helping them with inquiries and resolving issues efficiently.Job DescriptionManage inbound calls in a timely manner.Follow communication "scripts" when handling different topics.Identify...

Job Summary:We are seeking a Call Center Agent to manage outbound calls in a timely and professional manner. The ideal candidate will be an excellent communicator, patient, and customer-focused, capable of handling inquiries, complaints, and support issues efficiently while maintaining a positive attitude.Responsibilities:Make outbound and follow-up calls...

Opportunity for Fresh Graduates in Banking sector .Join one of the largest private banks in Egypt.We are looking for -Call Center Agents -to join our team Our benefits :-Salary: 10,500 EGP + incentives and profit share-Medical and Social insurance-Transportation provided-2 days off per weekRequirements:-Fresh graduates-Good to very good English level-strong...

Key Responsibilities:Oversee daily operations within the contact center, ensuring adherence to policies and quality standards.Lead, inspire, and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proactive solutions.Manage customer queries and complaints,...

The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where he\she has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable...

Job Objective :The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where he\she has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the...

Position Overview:The Customer Service Manager will oversee daily operations of our call center, manage a team of customer service representatives, and implement strategies to improve customer satisfaction, efficiency, and performance. The ideal candidate is a strong communicator, analytical thinker, and inspirational leader with experience in fast-paced...

Role DescriptionThis is a full-time, on-site role for a Customer Service Representative located in Giza. The Customer Service Representative will handle customer inquiries, resolve complaints, and ensure customer satisfaction by providing exceptional support. The role involves maintaining accurate records of customer interactions, following up on issues, and...