E-commerce Operations Manager
3 days ago
**Who we are (Company introduction)** Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions. Robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on the digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. **Position Overview** **What you’ll be doing**: - Managing a team of 15-20 people (First Mile, Fulfilment Center & Last Mile) for 10 brands with 10 different websites. - Allocating orders to shipping companies / company couriers based on Service, Returns, Geography & Cost. - Communicating with the Commercial team to grasp future activities (promotions, new launches) to be prepared from Operational POV. - Flagging Near Expiry items in Fulfilment center to Commercial team to put action plan for depletion. - Setting orders priorities in case of capacity constraints. - Negotiating Contracts with third parties (such as shipping companies, fulfilment centers, etc.). - Monthly action plan to enhance scorecard results. - Continuous improvement to supply chain design (more responsive, less cost). - Identify supply chain bottlenecks and expand accordingly using all possible digitization methods. - Setting KPIs/Scorecard for each team member. - Setting Operations team weekly schedule **Requirements**: **What we need from you** - Minimum of 6 years of overall experience and +3 years of e-com operations experience. - Bachelor's Degree in any relevant major. - Very good command of both Arabic & English. - Analytical and customer oriented mindset. - Familiarity with "Magento" is a plus. **Benefits** **Why work with us?** - Embrace a brighter future with comprehensive Social/Medical Insurance - Collaborate with industry-leading tech talents - Nurture your career in a dynamic growth culture - Enjoy financial benefits with a cost of living allowance (COLA) - Secure your financial future with our savings plan - Experience the freedom of our remote-first work model - Customize your work-life balance with flexible working hours Join us to shape your career and thrive in a supportive, forward-thinking environment
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E-commerce Manager
19 hours ago
القاهرة, Egypt Jobzella.com Full timeKey Responsibilities: 1. Strategy and Planning: - Develop and implement the e-commerce strategy to maximize revenue, increase conversion rates, and enhance the online customer experience. - Analyze market trends, consumer behavior, and competitor activities to identify growth opportunities. - Define KPIs for the e-commerce platform and measure performance...
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E-commerce Operations Specialist
5 days ago
القاهرة, Egypt Qureos Inc Full time**Job Summary** - Manage online orders from placement to fulfillment, ensuring timely and accurate delivery. - Coordinate with warehouses and couriers to oversee order dispatch and tracking. - Maintain and update product listings across e-commerce platforms. - Manage e-commerce accounts such as Shopify, Amazon, Noon, and Instagram. - Monitor stock levels and...
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القاهرة, Egypt Evolvice GmbH Full time13 Aug**Multi-vendor E-commerce platform operation manager**: Multi-vendor E-commerce platform operation manager - Location: Cairo, Egypt | - Employment Type: Full Time | - Job ID: 33786 **Multi-vendor E-commerce platform operation manager**: Evolvice is a German nearshore service provider with branches in Egypt, Ukraine, Portugal and KSA. Founded in 2012,...
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CRM Manager
19 hours ago
القاهرة, Egypt On-Hire Full timeA leading Beauty Platform is seeking a proactive and results-oriented CRM Manager for their E-commerce website. In this role, you will be responsible for developing and executing customer relationship management strategies aimed at enhancing customer loyalty, satisfaction, and engagement. You will leverage data analytics to drive personalized marketing...
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Senior Manager, E-commerce, North Africa
2 weeks ago
القاهرة, Egypt Coca-Cola Full time**Position Overview** Responsible for Egypt, Morocco, Algeria and Tunisa Markets, develop local ABP (annual business plan), channel plans (aligned with OU (operating unit) channel team and bottler) to grow ecommerce in NAF (North Africa Franchise) - based on thorough channel analysis and opportunities mapping. **What You’ll Do for Us** - Lead gap closing...
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Brand Specialist Manager, Avs-e
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القاهرة, Egypt Souq.com for E-Commerce LLC Full time3+ years of account management, project or program management or buying experience - 2+ years of market research analyst, product manager, or equivalent experience - 2+ years of doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing or e-commerce experience -...
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Customer Operations Manager
2 weeks ago
محافظة القاهرة, Egypt Homzmart Full time**Company Description** Homzmart** is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement. Lead and motivate a team of customer service...
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E-commerce Coordinator
3 days ago
القاهرة, Egypt Samreen Saloon Full time**Key Responsibilities**: - **Product Content Management**: Write, update, and optimize product descriptions in both **English and Arabic**. - **Store Management**: Oversee the day-to-day operations of our online store, ensuring that it runs smoothly and efficiently. - **SEO Optimization**: Implement SEO best practices to enhance product visibility and...
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Category Merchandiser, Softlines
2 weeks ago
القاهرة, Egypt Souq.com for E-Commerce LLC Full timeBachelor’s degree - 5+ years of relevant experience in Consumer Electronics business/marketing. - Experience designing and executing online customer experiences - Strong communication skills; experience in coordinating teams and communicating to senior management - Strong bias for action and ability to prioritize - Ability to use hard data and metrics to...
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Area Manager, Fulfillment Center Operations
7 days ago
القاهرة, Egypt Souq.com for E-Commerce LLC Full timeCurrently in final year and working towards a university degree (Bachelor's or Master's degree) - Advanced proficiency in written and verbal English and local language - Relevant experience in performing data analysis When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the...