Store Operations Associate

**STORE OPERATIONS ASSOCIATE**

**JOB DESCRIPTION FILE**

**Key Responsibilities**:
**Operational Leadership**
- Deposit cash envelopes in the bank and ensure proper handling of financial operations.
- Safeguard company assets, including cash, stock, and property.
- Oversee inventory management, including inputting inventory into the system and ensuring accurate inventory counts.
- Ensure weekly stock orders are placed to keep stores adequately supplied.
- Prevent internal and external theft of stock and address discrepancies.
- Ensure quality control across all store operations, ensuring products meet company standards and customer expectations.

**Team Management**
- Ensure accurate cash box closing and cash counts daily.
- Arrange and delegate chores among team members to maintain operational efficiency.
- Communicate effectively with the Business Operations team and higher management.
- Assist with hiring and conduct second-round interviews for new team members.
- Cover shifts in your designated store and other stores in the district, as needed.

**Camera Team Supervision**:

- Supervise the **camera team** to ensure all surveillance operations are functioning properly and that store security measures are in place.
- Regularly review footage to ensure compliance with security protocols and investigate any potential discrepancies.

**Performance Oversight**
- Check daily sales performance and monitor employee performance metrics.
- Set and evaluate team goals to ensure continuous improvement.

**Compliance and Documentation**
- Conduct store audits to ensure compliance with company policies and procedures.
- Maintain accurate records of store operations and strategize for greater efficiency.
- Keep up with updates on Trello and other company platforms to stay informed.

**Customer Relations**
- Oversee social media interactions and respond to customer communications as needed.
- Address customer concerns to uphold the company’s reputation.

**Administrative Tasks**
- Manage bills, invoices, and scheduled orders for the district.
- Participate in meetings with higher management to discuss operations and strategies.

**Requirements**:

- 3-5 years of experience in store operations or a related field.
- Fluent in English with excellent verbal and written communication skills.
- Strong organizational and multitasking abilities, with an eye for detail and efficiency.
- Proven experience in managing teams, particularly in retail or operational settings.
- Solid understanding of inventory management, financial operations, and compliance requirements.
- Proficient in using store operations management systems and platforms (e.g., Trello, inventory management tools).
- Ability to adapt quickly to a dynamic and fast-paced work environment.
- A proactive approach to problem-solving and continuous process improvement.
- Leadership and team-building capabilities to motivate and guide staff effectively.
- Analytical mindset with a focus on optimizing operational processes and performance.
- Exceptional communication and interpersonal skills, fostering strong relationships with team members, customers, and management.
- Ability to work under pressure and prioritize tasks while maintaining high standards of operation.
- Flexibility to work across different time zones to accommodate clients and team members globally.

**Location**
- Cairo / Egypt
- Budget: $500

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: E£25,000.00 per month

**Experience**:

- operations: 3 years (required)

**Language**:

- English (required)

Application Deadline: 16/12/2024