Account Manager

2 weeks ago

مصر, Egypt Shift EV Full time

**ABOUT THE ROLE**:

- Ensuring our customers are satisfied and their specific needs are addressed proactively through regular follow-ups.
- Coordinating and handling follow-on orders in collaboration with the business development team.
- Working closely with the business development team to share customer updates and market insights on specific segments and products.
- Maintaining and regularly updating the pipeline in our CRM to help the company forecast and plan production
- Working as a single point of contact for specific operational accounts (e.g. end users or operations partners).
- Implementing customer trials and pilot operations by ensuring that orders are timely and operate successfully
- Onboarding customers to transition to pilot and full fleet operations through presenting and reporting data on trial and pilot operations results
- Coordinating with product operations technical team to ensure smooth operations of deployed vehicles.
- Preparing EV onboarding material including utilization of vehicles, driving, and charging

**YOU HAVE**:

- A bachelor’s degree in Engineering, business or any related field.
- Experience in dealing with a complex Business-to-Business environment.
- Regular travel to customer sites for product demonstrations, sales meetings, and customer onboarding.
- Excellent time management skills and the ability to multi-task and prioritize work.
- Strong organizational and planning skills in a fast-paced environment
- Excellent verbal communication skills and good writing skills, with the ability to adapt to various situations and audiences as needed.
- Customer-centric attitude with robust problem-solving skills.
- Excellent verbal communication skills and good writing skills, with the ability to adapt to various situations and audiences as needed.

**YOU MUST**:
Be a team player.

Take ownership and have a strong sense of integrity in your work.

Love to change the status quo and work well in high-pressure situations.

Be strategic and proactive.

Be self-aware, flexible, and open-minded.

Combine a mix of analytical thinking, hands-on problem-solving, and a customer-service mindset.

**WHAT TO EXPECT FROM US**:
An impact-driven mission, and a world-class team to work with

A startup where your contributions really count, and an abundance of growth opportunities

Stock options, we want you to be invested in the success of the company

Leadership that aspires to build a meritocratic environment that promotes diversity and offers equal opportunity

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