Customer Service Representative
2 weeks ago
**Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:English **What's in it for YOU** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel: voice- Educate customers when needed, and provide guidance to customers in service provided. - Manage large amounts of workload (incoming and outgoing calls, etc.). - Identify and assess customers’ needs to achieve satisfaction. - Document interactions properly as trained. - Use available tools to be able to research for answers and solutions for customers. - Provide excellent customer service using proper language and communication skills. - Build sustainable relationships and trust with customer accounts through open and interactive communication.- Administratively process everything agreed with the end users to satisfy the service, by using- Follow communication procedures, guidelines and policies. Be up to date with new procedures and services, in order to effectively manage assistance to the customer.- Attracts potential customers by answering product and service questions. **What are we looking for**: Fluent English Speaker: level B2/C1 Effective written and verbal communication Flexibility with rotational shifts (night&overnight) **What Life at Transcom is like** Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together."
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Customer Service Representative
2 weeks ago
مصر, Egypt Intelcia Egypt Full timeWe are currently hiring Customer Service Representatives to provide technical support and assist with billing queries for customers in the United States of America. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by delivering exceptional service and support. **Job Requirements**: - Fluent in English...
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Customer Service Representative
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مصر, Egypt Sutherland Global Services Full timeSutherland Cairo is hiring customer service professionals for AT&T account! We're looking for talented and motivated agents to join our team of customer service specialists. We offer a competitive salary and benefits package, including: - 24/7 transportation (Door-to-door transportation after 8:00 pm for girls) - highest salary in the market starting from...
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Customer Service Representatives
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مصر, Egypt Nok Human Capital Full timeNOK is hiring customer service representatives. Rotational shifts from 9am to 10pm, any shifts after 10 will be from home. 2 days off rotational Work location Arkan Plaza, El Sheikh Zayed Transportation provided. Training 15 days paid. The dress code is semi-formal. English Salary: 6900 Net. **Salary**: E£6,900.00 per month Ability to Commute: -...
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Customer Service Representative
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مصر, Egypt Sutherland Egypt Full time**Company Name**: Sutherland **Location**:[New Cairo, Egypt] **Job Type**: Full-Time - _ As a Customer Service Representative at Sutherland, you will be the face and voice of our company, providing exceptional service to our valued customers. You will handle a wide range of customer inquiries, concerns, and complaints, ensuring their needs are met and...
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Customer Service Representative
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مصر, Egypt Dawarha Full time**About** us**: **Dawarha is at the forefront of the recycling movement, pioneering an innovative social recycling platform that combines AI-based Reverse Vending technology with a user-friendly mobile app. We proudly introduced this groundbreaking concept to the Egyptian market and the broader MENA region. As a subsidiary of the visionary Mind-Blowing...
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Customer Service Representative Uk
2 weeks ago
مصر, Egypt Transcom WorldWide Full time**Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:English **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by...
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Customer Service Representative
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مصر, Egypt Block Gemini Full timeWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative (Trip Coordinator). This role involves coordinating with drivers and customers for hourly and scheduled trips, assigning drivers for trips, and ensuring smooth communication and coordination between all parties involved. **Responsibilities**: -...
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Customer Service Representative
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مصر, Egypt Xceed Full timeCompany Name : Xceed ( Location : Smart Village - October ) Grads Only : We Accept DOSBOSCO Graduates Account Name : Odigeo Account Nature : Customer Service Representatives for flights and hotels industry. Italian Level : C1 Italian Salary = 14,600 gross ( 8,820 fixed + 3,780 variable)+ 2000 Rarity allowance Training Paid : (8,820 fixed+ 1890) Rotational...
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Customer Service Representative
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مصر, Egypt Teleperformance Full timeJob description **Job description** **JOB TITLE**: Customer Service Representative **SALARY**: Up to 15 K EGP depending on English level plus 1000 overnight allowance **LOCATION**: Fifth settlement / Mohandeseen Cairo, Egypt (from site) **ABOUT THE COMPANY**: - Teleperformance Egypt is a leading provider of customer service solutions, serving some of...
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Customer Service Representative
2 weeks ago
مصر, Egypt Sutherland Egypt Full timeSutherland (Cairo site) is hiring customer service representatives - Highest Net salary in the market starts 12,100 Net + kpis + allowances) - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided 24/7 -...
