Senior Project Manager

7 hours ago


مصر, Egypt ITWORX Full time

Career Level:
**Managerial**
- Employment Type:
**Full time**
- Function:
**Project Management**

Description:
**Overall Scope**:
Responsible for managing medium and large size project(s) within a program with high complexity in terms of project & team size or technology. S/he is accountable for the project(s) delivery within the agreed scope, quality, cost, and time. Achieve and maintain customer satisfaction, managing the project team from delivery perspective throughout the delivery lifecycle and provide first level of support to the Project(s) Team. S/he also participates in growing the business and maintaining client relationships.

**Responsibilities**:
Delivery
- Manage the delivery of the assigned project(s) to ensure successful delivery in terms of quality, meeting deadlines and cost
- Manage customer expectation and needs and work on enhancing customer satisfaction
- Liaise with customers to show value proposition and differentiation and act as business partner by providing ideas, recommendations & consultancy
- Manage delivery operations, identify pitfalls/gaps and provide necessary resolutions in coordination with the different stakeholder in the organization

People
- Manage a team of employees from a delivery perspective throughout the duration of the project while ensuring high quality, cost effectiveness and meeting targeted profitability
- Provide coaching and feedback to team members formally and informally as needed to maintain productivity and organizational culture
- Provide moral support to team and provide all support needed to ensure employee engagement
- Manage allocation and proper utilization of resources

Financial
- Accountable for assigned Project(s) revenue, invoicing targets as well as profitability
- Maintain project GM
- Ensure invoicing is done in a timely manner
- Plan and manage Project(s) budget and cost
- Report Project(s) results periodically senior PMO member in the account

Business
- Assist the account/program owner in communication with Commercial team on pipeline reviews and assist in generating leads
- Ensure compliance with policies, standards as well as ITWorx new programs and initiatives.
- Drive accountability for the improvement of service delivery metrics
- Review Proposals to ensure that the Technical scope is covered and inline with the Financial proposal, make sure no hidden risks or unclear statements in the terms.
- Bachelor of Computer Science or equivalent
- 10+ years of experience
- Project Management Training
- Software project lifecycle
- Experience in software industry
- Project Management



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