Professional - Helpdesk

**Role Objective: **The purpose of the Team Leader is to deliver high quality support to our Key Customers and manage the daily operations of the Premier Helpdesk, to facilitate the delivery of exceptional service and incident resolution to our customers. **What does a great Premier Helpdesk Team Leader do? - **Coordinate resources in the Helpdesk to ensure...

We are recruiting a IT Helpdesk Engineer to manage and support the firms' users for all technology related incidents and requests. **Duties & Responsibilities** **Strategy & Planning** - Execution of long-term strategic goals for desktops, systems and software in conjunction with project teams, second line support and end-users. **Acquisition &...

**votre rôle**: Resolve service incidents by troubleshooting and solving faults reported through the Oceane ticketing system. Perform service changes by assessing risk and implementing requests reported through change management tools. Resolve service problems by performing Root Cause Analysis (RCA) and designing action plans for unknown errors reported...

**KEY ACCOUNTABILITIES**: - Maintain, and troubleshoot IT Systems (MS Active Directory, DHCP, DNS, Fortigate Firewalls, VLANs, WiFi, and virtual hypervisor systems “VMWare ESXi”). - Monitor and manage backup systems. - Migrate from LDAP to MS Active Directory - Monitor health of network, firewall, Antivirus, NAS storages, virtual servers, and Linux...

Systems Engineer - 3 - 5 years of experience in similar position - B.S. degree in Computer Science, Computer Engineering or equivalent experience Duties, Core competencies, knowledge and experience - Deploy company products at customer sites, either remotely or onsite - Coordinates with the project manager on tasks and deliverables - Perform technical...

**Role purpose**: **Key accountabilities and decision ownership**: - Meet and exceed established service levels for support - Maintain operation, monitoring, and integrity of production, test, and development systems to meet established standards - Coordinate and escalate issues to support teams and third-party vendors to troubleshoot and resolve issues -...

**Long Description**: Role purpose: **Long Description**: - Key accountabilities and decision ownership: - Meet and exceed established service levels for support - Maintain operation, monitoring, and integrity of production, test, and development systems to meet established standards - Coordinate and escalate issues to support teams and third-party vendors...

Oracle Consulting - Core HCM Senior Principal Consultant-230003FT **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Role Description** - An experienced Human Capital Management (HCM) consulting professional who has an understanding of solutions, industry best practices, multiple...

**Business: CCM** **Open positions: 1** **Role Title: Subject Matter Expert - CCM** **Global Career Band: 7** **Location **_(Country / City)_**: Egypt/Cairo** **Recruiter Name: Moustafa Ali** **Why join us** **The Opportunity**: **Role Context;** - Excellent communication skills - Written & Verbal (English/Arabic). - Attention to detail - Proven track...

Reference No. MBBLR1 **Afreximbank: Consultant, Payroll - Human Resources (Operations) - Cairo, Egypt** **Responsibilities**: - As a member of the Human Resources Operations Team which is responsible for the management of the Bank’s transactional HR services cycle, job holder will be responsible for the efficient administration of the end-to-end payroll...