German Speaking Emea Resource Analyst

**CONTRACTOR POSITION**

**Why will you enjoy this new opportunity?**

Working as a Resource Analyst, you will have the opportunity to interact with many stakeholders, from the Delivery team, the WWCC (Offshored Consulting Center), the partners to your counterpart across EMEA to fulfill our customers’ demands for ultimately keeping our customers satisfied.

If you are passionate about the latest cloud technologies, then you feel right at home. If you are looking forward to seeing what goes on behind the scenes of a cloud transformation leader and be one of the central cogs in the delivery of successful projects, which keeps you always engaging and gives you ample learning opportunity, then this is the place.

**Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?**

Our mission is to ensure a smooth & agile resourcing process, from the emergence of a demand until the end of the project while helping maximize profitability by leveraging our extensive resources pool (internal, offshore, and subcontracting resources):

- Within 30 days of employment, you will be knowledgeable with VMW PS organization and stakeholders’ network (ie project managers from the PMO team mainly, in-geo and offshored resources, partners) to set up a strong collaboration and understand customers’ requirements to effectively resourcing.
- Within 90 days of employment, you will be able to autonomously manage competing demands and escalation from the so called Tier 1 or 2, and commercials customers to ensure VMware Software consumption by using the Worldwide Consulting Center (WWCC) team to improve our ability to deliver at scale and allow VMware people to work on the complex engagement with customers where they add the most value.
- Within 120 days along with the above, you will be able to provide RMO reports to provide insights and ultimately preserve our resources utilization and maintain our delivery mix matrix.

**What type of work will I be doing? What assignments or requirements will I be performing on a regular basis?**
- Manage incoming resource requests for Volume Business (non-complex engagement) for the assigned region balancing multiple and conflicting requirements at any one time; and according to our resourcing guidelines which is aligned with PS strategy
- Give visibility on your demand queue to the resource manager to tackler any challenges
- Attend and/or conduct meetings with the Project Managers to gather projects requirements to initiate resource plan and to track changing resource needs based on modified start/end dates and changes to project plan
- Update and monitor schedule and balance these against available resources as well as identify/recommend consultants to be staffed on projects
- Work closely with Subcontracting partners to get and negotiate the quotation according to the projects budget, and process the Work Order in relation with the subcontracting department
- Work with the resource manager to maximize the utilization rate across the resources and support activities to optimize the utilization of the resource pool
- Contribute to prepare the RMO reports on a weekly basis and share with the Delivery leadership insights about resourcing (ie demands trends, capacity issue, skills shortage )
- Contribute to the continuous improvement of the resourcing process by sharing your ideas and feedback from the fields
- ** Fluent English and German languages are mandatory for this role**

**Who is the hiring manager? What is your background and management style? What is the structure of the team/organization I will be working with?**

The hiring manager for this role is Laura Verdon, Senior Manager, Resource Management Organization for EMEA. Her expertise has been built from the frontlines with roles in sales, resource management, and operations management; and most recently in management consultancy in organization’s transformation for the past 8 years.

Laura’s management philosophy is about encouraging everyone on the team to be independent thinkers to achieve our common goals according VMW EPIC2 culture. Laura looks for people who can think out-of-the-box, is proactive, lead and then execute initiatives that the team found appropriate to launch for supporting our PS strategy.

You will be joining a team of 14 Resource Managers and Analysts located across EMEA. Despite we are supporting different regions, our team always help each other to share resources from a region to fulfill another region request, we work as “ONE” team & we trust each other to get the job done right, which allows for a flexible schedule to balance work and life**.**

**Where is the role located?**

This role is flexible remote, you will work from a VMware office based in Egypt, Cairo and home office. VMWare has a policy to empower employees to work from wherever they feel most productive and healthy whether that be at home, a VMWare office, or the coffee shop.

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