Financial Systems Analyst
2 weeks ago
**Requirements and responsibilities**
**Role Summary**:
**Key Responsibilities**
- Monitor system performance and resolve ERP-related tickets across finance modules (GL, AP, AR, etc.)
- Investigate and resolve integration errors between ERP and connected systems
- Coordinate with users to replicate and resolve issues promptly
- Manage small system configuration changes and user permission updates
- Assist in testing patches, new releases, and enhancements
- Create and maintain functional documentation for recurring support issues, workflows, and configurations
- Support the development of training materials for end-users and finance staff
- Work cross-functionally to support new acquisitions and system onboarding
**Qualifications & Experience**
- Bachelor’s degree in information systems, Business Technology, Accounting or related field
- ** 3-5 years of experience** in ERP support or financial systems analysis, ideally with **NetSuite** or similar platforms (e.g., Microsoft Dynamics, SAP, Oracle)
- Strong understanding of IT concepts, strategies, and methodologies.
- Proficiency in ticketing systems and change management tools (e.g., Jira, ServiceNow)
- Experience with system administration, user management, and functional testing
- Familiarity with SuiteScript or other ERP scripting tools is a plus
**Key Competencies**
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal abilities
- Organized, detail-oriented, and capable of juggling multiple priorities
- Comfortable in a fast-paced, global environment with changing needs
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