Head of Digital/it

Head of Digital/IT - NEMAG

**ABOUT ASTRAZENECA**

AstraZeneca is a global, innovation driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies.

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development.

**ABOUT OUR IT TEAM**

At AstraZeneca we believe in the potential of our people and that you’ll develop beyond what you thought possible. We make the most of your skills and passion by actively supporting you to see what you can achieve no matter where you start with us.

The senior manager role will organise and control significant groups of AZ, partner or teams of managers to ensure performance objectives are achieved in line with the agreed business strategy and business objectives and is accountable for the provision of IT delivery to the business unit

Will manage multiple information systems and projects, including digital, data, innovation ecosystems, and office automation, and oversee back office operations of the affiliate management information system. Tap into your creative ability to design, implement, and evaluate the systems that support end users in the productive use of computer hardware and software, and develop and implement user-training program

**ABOUT THE ROLE?**

**Typical Accountabilities**
- Drive the IT/Digital vision and strategy for their area, develop operating plans, budgets and lead performance measurement to ensure the effective delivery of business objectives within timescales and quality standards.
- Define and implement the strategy for trend technology; cloud computing, digital eco-systems and transformation, critical metrics setting, OKRs, Innovation hub, data strategy and governance. Showing to the business the relevance for this technology and how each one can impact in to the business.
- Responsible to contribute to the International IT/Digital Strategy and local marketing company, and once defined guarantee the execution on the last mile, including projects, platforms, developments, software and hardware standardization.
- Negotiate and manage demands with the global competence center for SAP Developments and improvements.
- Develop an in-depth understanding of business areas’ strategies and needs for the future and ensure alignment with the IT/Digital Strategy. Support business change, acting as a single point of contact for senior partners, facilitating harmonies and alignment across the area.
- Proactively find opportunities for IT/Digital to deliver innovative solutions to customer issues/challenges and situations where leadgroundbreakinghnological innovations can be deployed to business advantage. Creating opportunities with external players such as: innovation startups and innovation hubs (private and public).
- Assess, prioritise and effectively communicate customer needs, and initiate projects in partnership with the International Region IT/Digital team.
- Encourage proactive collaboration and communication between Markets in NEMAG (and beyond) to ensure identification of standard methodology, scalability and harmonies.
- Proactively engage with Region IT functions to ensure that global plans are developed with an appropriate understanding of the area/MC commercial strategy, business requirements and constraints
- Oversee the delivery of the capability projects into the markets with quality, in partnership with business change leaders.
- Drive transparency on exploitation of capabilities, increasing the value achieved from these investments.
- Work with the business area to develop measurable strategy and portfolio performance metrics and ensure development of customer scorecards. Define and monitor the delivery of value through IT projects and initiatives
- Work with the Customer Service function to ensure that IT delivery to the business is operating effectively, manage overall satisfaction with IT services and proactively identify risks, issues as well as improvement areas. Conduct analysis of demand for services improvement
- Create a positive team climate of continuous improvement and recruit, lead, develop and motivate staff to achieve objectives and deliver competitive advantage through clear linkages between investment in people and business performance.
- Control and monitor all costs, capacity planning and utilisation to support operational plans and define effective controls in line with IS Standards
- Ability to manage problems that have multiple origins, conflicting partners, and dynamic environments involved
- Managing crisis with global and