Customer Care Advisor
5 days ago
**What's in it for YOU** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Customer Service Representative** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate customers when needed, and provide guidance to customers in service provided. - Manage large amounts of workload (incoming and outgoing calls, etc.). - Identify and assess customers’ needs to achieve satisfaction. - Document interactions properly as trained. - Use available tools to be able to research for answers and solutions for customers. - Provide excellent customer service using proper language and communication skills. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Administratively process everything agreed with the end users to satisfy the service, by using - Follow communication procedures, guidelines and policies. Be up to date with new procedures and services, in order to effectively manage assistance to the customer. - Attracts potential customers by answering product and service questions. **What are we looking for**: Fluent English Speaker: level B2/C1 Effective written and verbal communication Flexibility with rotational shifts **What Life at Transcom is like** Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together."
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Travel Advisor
1 day ago
محافظة الجيزة, Egypt Transcom Egypt Full time**What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Travel Advisor!** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate customers when needed,...
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Customer Care Representative- Associate
2 weeks ago
الجيزة, Egypt Fedex AMEA Full timeCustomer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution Responsible for the...
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Travel Advisor 4
7 days ago
محافظة الجيزة, Egypt Transcom Egypt Full time**What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate customers when needed,...
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Onboarding Advisor
1 day ago
محافظة القاهرة, Egypt Ueni Ltd Full timeAre you passionate about helping customers succeed in the digital world? Do you have excellent communication skills and a knack for simplifying complex concepts? If so, we want you to join our team at UENI as an Onboarding Advisor. At UENI, we create amazing websites for our customers, and as an Onboarding Advisor, you will play a pivotal role in ensuring...
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Customer Service Representative Bo
2 weeks ago
محافظة الجيزة, Egypt Transcom Egypt Full time**What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Closely work with the Director of Support on day-to-day operations - Coordinate with our international support department to...
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Customer Service Representative Bo
2 weeks ago
محافظة الجيزة, Egypt Transcom Egypt Full time**What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate...
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Customer Service Representative
2 weeks ago
محافظة الجيزة, Egypt Transcom Egypt Full time**What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate...
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Travel Advisor
1 day ago
محافظة الجيزة, Egypt Transcom Egypt Full time**What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join our Transcom Family as a Customer Service Representative!** Job Responsibilities: - Provide customer support and responding promptly to all queries via phone. - Assist customers with travel reservations,...
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Customer Care
1 day ago
محافظة الغربية, Egypt Zipline Full time**ABOUT ZIPLINE**: Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing, and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national...
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English Travel Advisor
5 days ago
محافظة الجيزة, Egypt Transcom Egypt Full time**What's in it for YOU!** - Best salary in the market -Transportation provided -Medical and social insurance -Location is in Smart village **Join our Transcom Family as a Customer Service Representative!** Job Responsibilities: - Provide customer support and responding promptly to all queries via phone. - Assist customers with travel reservations,...
