Customer Service Representative Bo
2 weeks ago
**What's in it for YOU** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate customers when needed, and provide guidance to customers in service provided. - Manage large amounts of workload (incoming and outgoing calls, etc.). - Identify and assess customers’ needs to achieve satisfaction. - Document interactions properly as trained. - Use available tools to be able to research for answers and solutions for customers. - Provide excellent customer service using proper language and communication skills. - Build sustainable relationships and trust with customer accounts through open and interactive communication. - Administratively process everything agreed with the end users to satisfy the service, by using - Follow communication procedures, guidelines and policies. Be up to date with new procedures and services, in order to effectively manage assistance to the customer. - Attracts potential customers by answering product and service questions. **What are we looking for**: Fluent English Speaker: level B2/C1 Excellent written and verbal communication Flexibility with rotational shifts (night&overnight) **What Life at Transcom is like** Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together
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Customer Service Representative Bo
2 weeks ago
محافظة الجيزة, Egypt Transcom Egypt Full time**What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Closely work with the Director of Support on day-to-day operations - Coordinate with our international support department to...
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Customer Service Representative
2 weeks ago
محافظة الجيزة, Egypt Transcom Egypt Full time**What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate...
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German Customer Service
2 weeks ago
محافظة الجيزة, Egypt Transcom Egypt Full timeTranscom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc. **What's in it for YOU!** - Best salary in the market...
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Customer Care Advisor
5 days ago
محافظة الجيزة, Egypt Transcom Egypt Full time**What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate customers when needed,...
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Customer Service Representative
1 day ago
الجيزة, Egypt Teleperformance Full timeJoin Teleperformance as a **Tech Customer Service Agen**t for a **UK Account**! Do you have a passion for technology and a knack for excellent customer service? Teleperformance is seeking a talented individual to join our team as a Tech Customer Service Agent for a UK account. Here's what you'll get: - Competitive salary of **EGP 14,000 per** month...
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Senior Customer Service Associate
1 week ago
الجيزة, Egypt Concrete Fashion Group Full timeSenior customer service associate is required for Concrete ready made garments (non-call center). Job description: Handling VIP customer's accounts, managing their transactions and requests or complaints and store visits or events. **Requirements**: - 2 - 3 years of experience in customer service, preferably with high value customers or luxury products -...
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Lead, Customer Experience
2 weeks ago
الجيزة, Egypt Orange Egypt Full time**Purpose of the job** **Duties and responsibilities** - Identify customer pain within B2B Orange products and services through several testing to the customer journey across all touchpoints. - Develop an enhancement project to enhance customer journey/experience and close all negative gaps. - Interface with Commercial in launching new projects to ensure...
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Customer Care Representative- Associate
2 weeks ago
الجيزة, Egypt Fedex AMEA Full timeCustomer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution Responsible for the...
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محافظة دمياط, Egypt San Juan Regional Medical Center Full timeLove what you do; Love where you live **Monday - Friday 8am-5pm The Customer Service Representative (CSR) is entrusted to provide excellent service and set a positive tone for every customer while serving as the liaison between patients and clinical; staff, and demonstrating self-confidence, adaptability, and personal initiative. The CSR coordinates...
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Business Development Representative
1 week ago
الجيزة, Egypt BayanTech Full time**About the job** The position of Business Development Specialist is responsible for developing new business relationships and serving as the first level of support to existing clients. **Responsibilities** - Develop a growth strategy focused both on financial gain and customer satisfaction. - Prospect and target new clients/opportunities. - Build and...