Esc L1 Integrated Solutions Engineer
2 weeks ago
**About the role**:
SD agent must be able to perform main troubleshooting for the three lines of business ( Messaging, Mobility and security ). Issues are related mostly to end users.So we are highly concerned with troubleshooting sessions.
Microsoft Exchange: management of user accounts with Active Directory. Management of distribution lists, Public folders, permissions
Managed SMTP messaging: Management of user, administrator, distribution list, domains and sub domains, aliases, relays
Security solutions: Reverse and Forward Proxy (logging, cache, Radius and LDAP authentication, URL filtering & rewriting, network interface configuration ), Managed Firewall (user, security policy, configuration, analyses off logs ), Managed anti-virus, strong authenticationAppreciated experience on FW1, Nokia solutions, Net screen, Net cache. Good Knowledge of the TCP port allocation.
Layer 3 and upper: router configuration, addressing scheme with associated masks, access list, NAT, PAT, Load balancing algorithms
DNS knowledge: understand the global mechanism, the function of each record type, the hierarchy, the weighting
Provide basic troubleshooting in VCenter, VCOPS, SAN & NAS technologies
1st level troubleshooting for System administration for Linux and Windows servers
**About you**:
1.1.1 Technologies
Messaging and Collaboration Technologies:
- Microsoft Exchange (2007, 2010, 2013 )
- Lync 2013
- SMTP servers ( UNIX )
- Blackberry services ( BES10 )
- Active Directory
- FIM & IIFP provisioning
Security Technologies:
- Proxies:
Cisco IronPort.
Bluecoat.
Fort iGATE.
- Firewalls:
Juniper ( NSM and SRX )
Checkpoint.
Mobility Technologies:
- Juniper SSL
- Flexible SSL
- Safenet
Infrastructure Technologies:
- DNS, NTP and Active directory trusts
- Windows Server management
- Unix, Linux Server management
- Virtualization basics & VCOPS monitoring
- SAN/NAS basics.
**Voice Services**:
- Business together
- Business Talk Digital
- Tenant Management & Phone Management
- Microsoft Team - Direct Routing.
- Languages:
- English
- French
**Department**:
Customer Services & Operations
**Contract**:
Regular
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