Cim Support Specialist
20 hours ago
**Role Purpose**:
**Key Accountabilities & Decision Ownership**:
- Previous Experience in VF frontline Call center
- Cross functional communication skills
- Ability to manage change across different department and communicate with different levels of the organization
- High Time Management
- Fundamental Knowledge of project management
**Core Competencies, Knowledge and Experience**:
- Demonstrates ability of teamwork, flexible, take initiative, set plans and executes them in addition to problem solving, handle multiple tasks/priorities.
- Excellent Analytical, problem solving and Negotiation abilities.
- Ability to solve critical issues.
- Expert level in using customer care systems
- Very Good Analytical and reporting writing skills
- Very Good Presentation skills
**Must have technical / professional qualifications**:
- Programming experience
- Shell Scripting
- Java
- Unix and Linux
- Oracle database
- SQL/PLSQL
- Microsoft SQL Server
- Siebel IP17+ Administration
- Provisioning Administration
- UIPath
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