Operations & Insights Executive

2 weeks ago

Giza, Egypt Nasoft.eg Full time

**Nasoft** is hiring **an Operations & Insights Executive for one of our clients in the digital marketing sector.**

We are looking for someone specialized in executing daily workflows, maintaining quality standards, and providing actionable insights that support data-driven decision-making across departments. This role bridges operational execution with analysis to enhance performance, client satisfaction, and strategic outcomes.

**Responsibilities**:

- Execute and track operational workflows across departments (Account Management, Creative, Performance, etc.
- Enforce Standard Operating Procedures (SOPs) and assist in their continuous improvement
- Perform QA audits on campaign deliverables, content accuracy, and project timelines
- Ensure accountability by flagging delays or missed KPIs across teams
- Build and maintain dashboards to track Sales, Campaign Performance, Client Retention, and Team Productivity
- Consolidate data from CRM, project management tools, ad platforms, and reporting systems
- Analyze trends such as campaign ROI, customer behavior, resource utilization, and profit per project
- Translate insights into clear reports and actionable recommendations for department heads
- Support weekly, monthly, and quarterly performance reviews with visual and verbal data summaries
- Coordinate between departments to align execution timelines with business goals
- Provide insight-led feedback to performance, sales, and content teams to optimize output
- Work closely with the BI, CRM, and Automation teams to integrate workflows and eliminate inefficiencies

**Requirements**:
**Requirements**:

- Bachelor’s degree in Business Administration, Marketing, Data Analytics, or related field.
- 1-2 years of experience in agency operations, account coordination, or reporting roles.
- Experience working in a digital agency or fast-paced start-up.
- Strong skills in Google Sheets, Looker Studio, and ClickUp (or similar PM tools).
- Familiarity with marketing platforms and CRM systems (Meta Ads, Google Ads, HubSpot, etc.).
- Attention to detail, time management, and ownership of deliverables.
- Clear communication and an analytical mindset.
- Exposure to no-code tools like Zapier or Make
- Capable of preparing executive-level presentations and dashboards

**Benefits**

**Benefits & Working Conditions**:

- Working days: 5 days
- Working Hours: (From 9:00 am to 6:00 pm)
- Health, and social insurance.
- Learning & Development.
- Gym Subscription Discount

Location: El-Sheikh Zayed (Hybrid)

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