Senior Pre-sales Engineer

7 days ago

القاهرة الجديدة, Egypt TOPTECH Egypt Full time

**JOB RESPONSIBILITIES**:

- Collaborate with the sales team to understand customer requirements and key pain points, ensuring a thorough understanding of their business needs.
- Conduct in-depth technical discussions with potential clients to identify their cyber security challenges and provide appropriate solutions.
- Participate in sales meetings and product presentations, delivering technical demos to highlight the functionality, features, and benefits of our cyber security solutions.
- Serve as a technical point of contact to support the sales team in generating and qualifying leads, ensuring accurate understanding of customers’ technical requirements.
- Develop and maintain a deep understanding of the company’s cybersecurity products, industry trends, and competitive landscape.
- Create and deliver technical proposals, documentation, and presentations that address customer challenges and align with their business goals.
- Collaborate with the product development and engineering teams to provide feedback on product enhancements and improvements based on customer feedback and market demands.
- Stay updated on the latest trends, threats, and techniques in the field of cyber security to provide expert recommendations to clients.
- Verify and confirm that the offer received from the distributor or vendor includes all components needed as per approved design.
- Provides awareness of solutions and product knowledge and technical acumen to sales team.
- Opportunistically pursues additional business development opportunities within customer firms. And collaborates with sales to ensure these opportunities are effectively covered.
- Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.
- Advise whether the opportunity requires a POC and define the guidelines of the scope of the POC.
- Build long-lasting relationships with vendors and customers.
- On-going study of trendy solutions and get all certifications required as per business needs and strategy.
- Responsible for the implementation of Proof of Concepts and Demos at the customer lab.
- Manage the introduction of new technologies and services into production environment.
- Support various implementations of special and complex customer set ups.

**SKILLS**
- Proven work experience in a similar role, preferably as a technical consultant or pre-sales engineer in the cybersecurity industry for at least 4 years.
- Strong knowledge of cyber security principles, practices, techniques, and technologies.
- Experience with cyber security products and technologies such as firewalls, intrusion detection systems, SIEM, endpoint protection, etc.
- Excellent communication and presentation skills, with the ability to effectively convey complex technical information to both technical and non-technical audiences.
- Strong analytical and problem-solving skills, with the ability to understand and address customer needs by designing effective solutions.
- Self-motivated and proactive in staying up-to-date with the latest cyber security trends, threats, and best practices.

**CERTIFICATION & EDUCATION**
- Preferably Bachelor’s degree or equivalent experience in: Engineering, Computer Science, Information Technology, or a related field. A master’s degree is a plus.
- Relevant certifications such as CISSP, CISM, CEH, or equivalent are a plus

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