Operations Associate, Global Trade and Receivables

5 days ago


مصر, Egypt HSBC Full time

**Why join us?**
- GTRF is a core product for the Group serving customers across wholesale Banking. (GTRF) Business Services within DBS is a key part of wholesale Banking strategy, aimed at allowing them to grow their business, drive global consistency, improve customer service and reduce operational risk. _
- The Operations environment emphasizes on highly professional customer focused service delivery, with extended efforts for improvement in service and cost effectiveness. _
- Due to challenging environment across Group companies, processing delays or errors encompass risk of serious losses to the Group and also leads to poor customer service. The maintenance of a prominent internal control is essential to minimize risks and maximize process security_

**The Opportunity**:
We are currently seeking an experienced professional to join our team in the role of **Operations Associate**.

**What you’ll do**:

- Maintain and improve the delivery of “superior” customer service by working as directed by management to ensure that all work is processed within PLA
- To ensure that all work is processed with guidelines and appropriate timescales in order to minimize operational risk and/or customer complaint.
- To be aware of the nature of our customer’s business and alert any unusual transactions, to Line Management
- Proactively participating and leading change / transformation initiatives across the site and the bank
- Ensure that the customer is at the heart of everything we do both personally and as an organisation by ensuring work is completed in accordance with established procedures and standards.
- Ensure a high degree of accuracy in order to minimise operational risk
- Work productively and professionally. Demonstrate ways to improve customer service and increase productivity.
- To operate Operational and FCC Controls
- To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance Department. The term compliance embraces all relevant laws, rules and codes with which the business has to apply.

**Requirements**:
**What you will need to succeed in the role**:

- Good International Trade experience and background required, working knowledge of ICC Publications UCP600, URC522
- Awareness of the trade facilities and customer trade cycles
- Strong interpersonal skills
- Excellent - Fluent English (written and verbal) communication skills
- Medium-high MS office knowledge/skills (especially Excel)
- Previous experience in large scale centralized operations is desirable
- Flexibility to work in time zones as required by business

**You’ll achieve more at HSBC**

**Issued** By **HSBC Electronic Data Processing (India) Private LTD



  • مصر, Egypt SC Johnson Full time

    Manager - Global Trade Compliance - AMET - Cairo, Egypt **Overview**: The Manager Global Trade Compliance is based in Cairo, Egypt, in one of the biggest manufacturing plants in the region and reports into the Director of Global Trade Compliance. You will be responsible for ensuring the achievement of corporate business objectives and operational goals...


  • مصر, Egypt Citi Full time

    The Cash and Trade Proc Rep 5 is an entry level role responsible for processing basic to relatively complex Trade Operations Transactions & Trade related Client Inquiries. **Responsibilities**: - To manage the day to day working of Trade Operations within various Trade Products such as: letter of Credit/ Guarantees/Incoming Documentary Collection. - Handling...


  • مصر, Egypt SC Johnson Full time

    **JOB TITLE**: Associate Manager, Trade Marketing **Location**: Cairo, Egypt **OVERVIEW**: **About the role**: As an Associate Manager, Customer Marketing you would report into the Customer Marketing Manager for MENAPT Cluster, you will play a focal role in developing the Customer Marketing strategies for SCJ brands in Egypt. You will be in close...


  • مصر, Egypt HSBC Full time

    **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...


  • مصر, Egypt Palladium Group, Inc. Full time

    **Consultancy - Trade Finance Trainer** **Project Overview and Role**: Trade Reform and Development in Egypt (TRADE) is a USAID funded project whose objective is to increase Egypt’s international trade by increasing exports from small and medium-sized enterprises (SMEs) in the activity’s “selected sectors”; Engineering Products, Food...


  • مصر, Egypt Palladium Group, Inc. Full time

    **Trade Support Specialist** **Project Overview and Role**: USAID’s Trade Reform and Development in Egypt (TRADE) project builds on decades of U.S. investments in Egyptian businesses and economic policy with the aim of substantially increasing Egyptian exports from Small and Medium Enterprises (SMEs). The TRADE project focuses on six selected sectors:...


  • مصر, Egypt Palladium Group, Inc. Full time

    **Trade Support Senior Specialist** **Project Overview and Role**: USAID’s Trade Reform and Development in Egypt (TRADE) project builds on decades of U.S. investments in Egyptian businesses and economic policy with the aim of substantially increasing Egyptian exports from Small and Medium Enterprises (SMEs). The TRADE project focuses on six selected...


  • مصر, Egypt EGBank Full time

    KEY ACCOUNTABILITIES Description Carrying out the process of depositing shares into the client's account on the automated system according to the account statement received from the custodians - Print the customer's account statement and send it to the Credit Risk Sector to determine the customer's credit limit - Receiving the Loan Central notification of...


  • مصر, Egypt Palladium Group, Inc. Full time

    **Consultancy - Trade Finance Trainer** ***Primary Duties and Responsibilities**: This training aims to cover mitigation tools for payment, performance, currency, and shipping risks (among others), by exploring common credit and payment terms, lending products, shipping terms, hedging strategies, insurance products, and more. The consultant will give an...

  • Trade Policy Advisor

    2 weeks ago


    مصر, Egypt The Palladium Group (HQ) Full time

    Primary Duties and Responsibilities: Under the supervision of the R3 Team Lead, the Trade Policy Advisor will be responsible for continuously investigating and assessing the existing trade policy rules and regulations and their compatibility with creating an enabling and conducive business environment and proposing trade policy reform agenda to enhance the...