Global Partner Solutions Leader

Manages the development of plans to offer targeted strategies that satisfy customers' Key Performance Indicators (KPIs) and align the right partner solution strategies for customer and industry needs. Enables and empowers others to drive cloud businesses growth at or above targets, and accelerate customer/partner value realization through cloud services consumption across our solution areas. Runs the business within the segment, drives the strategic directions, instructs managers and teams on how to think creatively in response to customer/partner needs and competition, and drives transformation among internal teams. Leads and drives as a role model the external agenda of all sellers to build and influence the market. Motivates and brings teams together. Reinforces and sets the tone for an organizational culture for collaboration. Drives the implementation of customer relationship development strategies across the organization.

**Responsibilities**:
**People Management**
- Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
- Model - Live our culture; Embody our values; Practice our leadership principles.
- Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
- Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

**Managing Partner and Leader/Stakeholder Relationships**
- Takes escalations from managers and works across various teams (e.g., Digital Sales, Field Sales, Marketing, Category Teams and Field Specialist teams) to optimize customer lifetime value by supplementing global data with local insights for optimization. Proactively cultivates trusting and influential relationships with leaders/stakeholders, while also leading a team to elevate leaders/stakeholders relationships and execute on Microsoft sales strategies with business and technical decision makers to secure buy in and close sales. Defines and demonstrates strong leader/stakeholder engagement strategies to enable their team to build strong relationships with leaders/stakeholders to drive strategic change decisions. Advocates on behalf of stakeholders internally, ensuring requests and needs across their book of business are being addressed. Focuses on the customer and partner business initiatives.
- Brings value to the leader/stakeholder's strategy discussions.
- Drives partner engagements, behaviors and partner decision making. Navigates complex sales cycles through multiple ecosystems (e.g., customer, partner, retailers, integrated service/software vendors [ISVs]) and centralized marketing engine.
- Coaches and guides the driving of end-to-end business solutions to increase average deal sizes. Drives cross-organizational clarity and supplements global data with local insights to optimize for customer lifetime value through acquisition, retention, and growth strategies leveraging scalable routes to market. Examines changing business model transformation for the consumer business to ensure that Microsoft products are effectively incorporated into retailer's business models to drive acquisition and retention.

**Digital Transformation Growth**
- Creates/hires a diverse team.
- Fosters an inclusive working environment via the ten inclusive behaviors.

**Culture and Leadership at Scale**
- Drives initiatives and capabilities needed to drive success within scope of accountability and works to develop/mentor/coach talent internally or develop plans to attract needed talent to Microsoft. Serves as Microsoft advocate to connect with customer and partner.
- Acts as systems thinker with deep business insight and know-how of levers to use across the business to drive the ecosystem for both direct and at-scale customers. Defines expectations and sets strategies with other teams and organizations to determine the health of co-selling process within the region, and address internal and partner capacity and capability needs. Develops a high-performing team by hiring diverse talent, prioritizing development, leading by example, and preparing people for more senior positions in other parts of the organization. Leads and drives as a role model the external agenda of all sellers to build and influence the market. Drives their team's cultural development in alignment with organizational goals.
- Serves as the champion for compliance.

**Performance Growth and Improvement**
- Coaches their team to successfully execute the sales plays and customer/partner Transformation strategies (e.g., reshape the partner and customer ecosystem, accelerate connection to customers through excellence in sell or co-sell motion execution). Supplements global data with local insights to optimize for customer lifetime value through acquisition, retention, and growth strategies leveraging scalable routes to market.

**Sales Planning and Execution**
- Remains accountable for successful cross-organization exec