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Systems & Server Operations Specialist

2 weeks ago

Cairo, Egypt Elfie Full time

This role **is based at a military facility in Cairo**, and requires on-site presence.

**About The Role**

We are looking for a Systems & Server Operations Specialist to join our IT & Dev Ops team. This role involves system administration, installation and configuration of software and databases, management of system access rights, network configuration settings, ongoing server exploitation (operation), backups, and restoration procedures. The position is ideal for someone with a solid background in server administration, IT security, and operational continuity.

**What You’ll Get**
- **Permanent Global Contract** - With a competitive salary
- **Private Healthcare** - From day one
- **Top-Tier Tech Setup** - Brand new MacBook + full onboarding kit
- **Career Growth Framework** - Clear, personalised, and fast-moving
- **Bonus Scheme** - Performance-related, quarterly paid
- **14 Days PTO + Public Holidays** - Real time off
- **Hybrid Working** - 3 days in the office per week
- **Refreshments**:

- Free Lunch and Dinner every day for you to enjoy

**What You’ll Do**- Set up and maintain operating system parameters and system services for stability and optimal performance.
- Manage user access rights, roles, and permissions to ensure proper security and operational workflow.
- Configure network access, IP whitelisting, firewalls, VPNs,,
- Perform regular exploitation and monitoring of servers to ensure uptime, stability, capacity planning and SLA.
- Develop, implement, and document comprehensive backup strategies and restoration procedures for disaster recovery.
- Upload or export data when needed. Conduct regular tests of backup and restoration processes.
- Respond to server incidents, troubleshoot issues, and execute root cause analysis.
- Document in english all configurations and operations for operational maintenance including (backup and restoration procedures, procedure for disaster recovery).
- Keep system documentation up to date, including diagrams, process documentation, and configuration records.
- Collaborate with IT, security, and Development teams in English to optimize system and network infrastructure.

**What You’ll Need**

**Must have qualification**:

- **Proficient in Linux, to manage both physical and virtual server environments.**
- ** Proficient in database installation, configuration, and routine operation (backups, restores, upgrades).**
- ** Ability to script and automate operations using Bash, PowerShell, or similar languages.**
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.
- Proven ability to administer network infrastructure (TCP/IP, DNS, DHCP, VPN, firewall configuration).
- Experience in managing access controls and system security.
- Knowledge of backup and disaster recovery tools and best practices.
- Strong troubleshooting and root cause analysis skills.

**Nice to have (no problems if you don’t have any of these)**:

- Experience with physical platforms and virtualization platforms (VMware, Hyper-V) and/or cloud environments (AWS, Azure, Google Cloud).
- Familiarity with containerization (Docker, Kubernetes).
- Industry certifications
- Familiarity with monitoring tools and security frameworks.

**Soft skills**:

- Effective verbal and written English communication.
- Rigorous approach to documentation and process.
- Strong sense of responsibility for the stability and security of essential IT resources.
- Ability to work autonomously and as part of a team.

**Why Join Elfie?**

We're a global start-up that is mission-led, and fiercely product-driven.

We're building something that improves lives - and we're doing it with a culture of trust, freedom, and high performance.

**About Elfie**

Elfie is the first completely free, gamified mobile app that rewards users for managing their health. Our goal? To become the world’s largest self-reported medical record platform — across all therapeutic areas.

We operate in 10+ countries today, with plans to expand into 15 by the end of 2025.

Try Elfie for yourself by downloading it on the App Store for IOS or Google Play store for Android.

**What Now?