Customer Education Technical Consultant

1 week ago


القاهرة, Egypt GE Vernova Full time

**Roles and Responsibilities**
- Proficient with database management, reporting, and learning management systems (LMS).
- Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions, and checks for understanding.
- Own the resolution of technical issues related to training environments.
- Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
- Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
- Ability to adapt to a matrix environment and successfully interact with other teams and functions.
- Proficiency in reading, writing, and speaking English.

**Required Qualifications**
- This role requires experience in Learning Management Systems & Education in the software industry.
- Knowledge level is comparable to a Bachelor's degree from an accredited university or college.

**Desired Characteristics**
- Strong oral and written communication skills, is organized and detail oriented. Ability to document, plan, market, and execute programs.

**Additional Information**:
**Relocation Assistance Provided**:No

LI-Remote - This is a remote position



  • القاهرة, Egypt iSchool Full time

    **Key Responsibilities**: - **Handle Inbound & Outbound Calls**: Speak with parents who have shown interest in our courses to provide information and answer questions. - **Live Chat Support**: Assist parents through online chat, addressing inquiries and guiding them through enrollment. - **Consultative Selling**: Understand parents' needs and recommend the...


  • القاهرة, Egypt APPSGATE FZC LLC Full time

    We are seeking a highly skilled **Senior Odoo Technical Consultant** to design, develop, and customize Odoo solutions to meet business needs. The role involves creating and implementing custom modules, integrating third-party systems, and optimizing workflows within Odoo. You will troubleshoot technical issues, provide guidance on system architecture, and...


  • القاهرة, Egypt Nexthink Full time

    **Company Description** The Professional Services Consultant is an integral part of the services organization and a customer-facing representative of the company. The consultant is responsible for ensuring that the company’s products are implemented within a customer’s organization in such a way as to meet or exceed a customer’s reasonable...

  • Adoption Consultant

    24 hours ago


    القاهرة, Egypt Contentsquare Full time

    Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the...


  • القاهرة, Egypt almentor Full time

    **About **almentor: Founded 2016 with a singular vision of empowering lifelong learning and personal growth for all, through accessible and impactful education, almentor became the leading online learning platform that offers a high-quality education to learners around the world. **Our Mission**: almentor is on a mission to increase accessibility to...


  • القاهرة, Egypt Bupa Global Full time

    Customer Service Consultant **Job Description**: **Customer Service Consultant** **Cairo - Egypt** **A** **Fixed, Full Time (40 hours per week) role** Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in...


  • القاهرة, Egypt FlairsTech Full time

    Cairo - 4 years Experience - R&D Department **About the job**: **Requirements and responsibilities** The Solutions Consultant (SC) position is responsible for implementing small scale solutions and assisting Solutions Architects on projects for large-scale enterprise clients. Duties and Responsibilities: As a Solutions Consultant, you will implement...

  • Security Consultant

    5 days ago


    القاهرة, Egypt Help AG Full time

    Continuous communication with the customer on tickets, health check, projects, and other technical work. - Based on the business requirement, security consultant will be required to work as resident engineer at customer site. - Proper and accurate use of tools (ticket system, time tracking) and documentation of the tickets. - Follow-up on any escalations...

  • HR Consultant

    1 week ago


    القاهرة, Egypt World Health Organization Full time

    **Contractual Arrangement**: External consultant **Contract Duration (Years, Months, Days)**: 3 months **Job Posting**: Oct 6, 2024, 3:59:27 AM **Closing Date**: Oct 13, 2024, 4:59:00 PM **Primary Location**: Egypt-Cairo **Organization**: EM/BOS Business Operations **Schedule**: Full-time .. **1.** **Purpose of consultancy** He/ she will ensure the...


  • القاهرة, Egypt World Health Organization Full time

    **Contractual Arrangement**: External consultant **Contract Duration (Years, Months, Days)**: 2 months **Job Posting**: Jan 21, 2025, 3:26:23 AM **Closing Date**: Jan 28, 2025, 4:59:00 PM **Primary Location**: Egypt-Cairo **Organization**: EM/UHS UHC/Health Systems **Schedule**: Full-time .. **1.** **Purpose of the Consultancy**: The main purpose of...