Education Sales Representative

3 days ago

القاهرة, Egypt iSchool Full time

**Key Responsibilities**:

- **Handle Inbound & Outbound Calls**: Speak with parents who have shown interest in our courses to provide information and answer questions.
- **Live Chat Support**: Assist parents through online chat, addressing inquiries and guiding them through enrollment.
- **Consultative Selling**: Understand parents' needs and recommend the best courses for their children.
- **Follow-Ups**: Regularly follow up with parents to support decision-making and ensure successful enrollments.
- **CRM Management**: Maintain accurate records of all interactions, inquiries, and conversions in our system.
- **Customer Support & Retention**: Build trust with parents, handle objections, and ensure high satisfaction.
- **Achieve Enrollment Targets**: Work towards meeting and exceeding sales goals.

**Requirements**:

- **Experience**: 1-3 years in **sales or customer support**, preferably in education or EdTech.
- **Excellent Communication**: Strong verbal and written skills in **Arabic and English**.
- **Sales & Negotiation Skills**: Ability to handle objections and encourage enrollments.
- **Tech-Savvy**: Comfortable using CRM systems, chat platforms, and online sales tools.
- **Customer-Centric Approach**: Patient, empathetic, and focused on helping parents make the right choice.
- **Availability**: Willing to work during peak hours, including evenings and weekends, to match parents' schedules.

**Preferred Qualifications**:

- Experience in **B2C sales**, customer service, or education-related roles.
- Familiarity with **STEM education** or coding programs is a plus.

**Benefits**
- **Base salary + commission** for successful enrollments.
- **Flexible work environment** (remote or hybrid).
- **Growth opportunities** within a leading EdTech company.
- **Training & professional development** programs.

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