Call Center Supervisor

**- Job Type; Full Time Onsite Job\** **- Job Location; Dammam, KSA** **Customer Service Supervisor / Call Center Supervisor** We are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi Arabia **Job Summary**: - He will be responsible for supervising customer services activities - Will be responsible for...

Build a customer-oriented focus in the Call Center by providing quality actions and resolutions to their concerns and queries. Follow communication/update expectations with clients, in accordance with the company policies, scheme or agreed time frames set. Answer inbound calls as well as assist customers who have specific inquiries Build customer’s...

The main duty of a Medical Call Center Approval is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. -He is also responsible for giving phone approvals to our providers for eligible services. -The incumbent is also responsible to ensure that all calls are answered within predetermined...

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

Telesales Offshore Call Center Agent - University degree. - Military status (defined for males). - Excellent English. -Males&Females -fixed shifts Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services,...

Managing the daily running of the call center, including sourcing equipment, effective resource planning and implementing call center strategies and operationsCarrying out needs assessments, performance reviews and cost/benefit analysesSetting and meeting performance targets for speed, efficiency, sales and quality.Ensuring all relevant communications,...

Managing inbound calls in a timely manner. Providing courteous and professional phone support to customers. Updating customers account data, as required. Assist in resolving customers inquires/complaints. Troubleshoots problems and provides information. Maintains and improves quality results by adhering to standards and guidelines. Fulfills all duties as...

About the job We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven...

About the job We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven...

**Join our team as a Contact Center Manager / Supervisor!** **Responsibilities**: - Lead and inspire a team of customer service representatives. - Analyze data to drive performance improvements. - Foster a positive and collaborative work environment. **Qualifications**: - Experience in a contact center or customer service leadership role. - Strong...