Customer Service/ Technical Support Advisor
2 weeks ago
Job Title: Customer Service/ Technical Support Advisor - Cairo > 6th of October **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Are you **a **Bilingual?** Do you have a good knowledge of **English** and speak one of these languages: **German/Italian/French/Spanish/Portuguese/Russian/Hebrew/Czech/Turkish/Arabic** Then you could be perfect for our bilingual roles As a result of our incredible growth, we’re looking for Bilingual speakers to join our lively, fun-loving team join us in Concentrix Egypt sites to support us in providing exceptional experiences for some of the world’s biggest and most well-known brands. We have multiple amazing site in** Cairo-Smart Village, 6th October City. **where we offer exciting opportunities in areas of** Customer Care, Technical Support, Travel Advisor.** **Customer Care Opportunities**: Our Customer Care teams are responsible for providing exceptional customer experiences via various channels - this could be supporting customers with anything from booking a fantastic holiday to arrange returns for that new pair of sneakers. **Travel Advisor Opportunities**: Our travel advisors tailor best holidays for our customers, advise on different aspects on travel a customer might have. **Technical Support Opportunities**: Our Technical Support advisors help clients resolve any technical issues they might have. If you have a problem-solving mind-set and a passion for technology, then this could be the job for you **Reimagine your career with Concentrix** **We offer**: - Competitive remuneration with Reward and Recognition programs - Comprehensive initial training and onboarding - Constant support from your colleagues with coaching and mentoring opportunities - Professional Development and Career Navigation programs to map out the steps in your development; - Health and Wellbeing initiatives; - Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Corporate discounts and many more. **About us**: With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies. We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic. We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more **Location**: EGY Cairo Egypt-Smart Village Building B2110 Language Requirements: English Time Type:
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Customer Service/ Technical Support Advisor
2 weeks ago
مصر, Egypt PK Global Full timeJob Title: Customer Service/ Technical Support Advisor - Alexandria **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's...
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Customer Service/ Technical Support Advisor
2 weeks ago
مصر, Egypt PK Global Full timeJob Title: Customer Service/ Technical Support Advisor - Hurghada **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product...
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مصر, Egypt Sutherland Egypt Full time#Sutherland is FINALLY in Cairo !! And we are massively hiring Technical support advisors for our flagship AT&T account with the highest salary in the market in Cairo Grads, undergrads with no attendance, dropouts are welcome to apply - Very attractive salary - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week -...
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Support Renewal Advisor
1 week ago
مصر, Egypt Oracle Full timeSupport Renewal Advisor-22000CT2 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Applicants are required to read, write, and speak the following languages at professional level**:English and French** Oracle provides the world's most complete, open, and integrated business...
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مصر, Egypt Microsoft Full timeAs a Windows Devices and Deployment Technical Support Engineer you will act as a trusted advisor to fellow IT Professionals, using broad and in-depth troubleshooting skills and product knowledge to solve challenging technical problems. Frequently, these problems will not only be technically complex, but will also require a customer oriented mindset. You will...
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Technical Support Advisory
2 days ago
مصر, Egypt Microsoft Full timeMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
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Customer Service Advisor
1 week ago
مصر, Egypt Egyptian Banks Company Full timeManage incoming phone calls - Dealing with all EBC provided services (Cards, form 4, mobile services,3rd part services Meeza and Meeza digital) - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution**.**: - Reviewing ticketing system to maintain issues submission accuracy. -...
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Support Renewal Advisor
6 days ago
مصر, Egypt Oracle Full timeSupport Renewal Advisor-2300053D **Applicants are required to read, write, and speak the following languages***: English, Arabic **Detailed Description and Job Requirements** Drive the renewal of Oracle's contracts to existing customers. Responsible for timely renewals for small to medium-sized customers in assigned territory. Educate customers on...
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Technical Support Engineer
2 weeks ago
مصر, Egypt Microsoft Full timeMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
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Technical Support Engineer 1
2 weeks ago
مصر, Egypt Dell Technologies Full timeTechnical Support Engineer 1 (Solutions Team) Join us as a Technical Support Engineer on our Product Services team in Cairo, Egypt to do the best work of your career and make a profound social impact. What you’ll achieve As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable...
