Customer Service/ Technical Support Advisor

2 weeks ago

مصر, Egypt PK Global Full time

Job Title:
Customer Service/ Technical Support Advisor - Alexandria

**Job Description**:
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Are you **a **Bilingual English/French Speaker?**

Then you could be perfect for our **Customer Care and Technical Support** roles in **Alexandria**

As a result of our incredible growth, we’re looking for Bilingual speakers to join our lively, fun-loving team join us in Concentrix Egypt sites to support us in providing exceptional experiences for some of the world’s biggest and most well-known brands.

**Customer Care Opportunities**:
Our Customer Care teams are responsible for providing exceptional customer experiences via various channels - this could be supporting customers with anything from booking a fantastic holiday to arrange returns for that new pair of sneakers.

**Technical Support Opportunities**:
Our Technical Support advisors help clients resolve any technical issues they might have. If you have a problem-solving mind-set and a passion for technology, then this could be the job for you

**Reimagine your career with Concentrix**

**We offer**:

- Competitive remuneration with Reward and Recognition programs
- Comprehensive initial training and onboarding
- Constant support from your colleagues with coaching and mentoring opportunities
- Professional Development and Career Navigation programs to map out the steps in your development;
- Health and Wellbeing initiatives;
- Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Corporate discounts and many more.

**About us**:
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.

We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more

**Location**:
EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber

Language Requirements:
English

Time Type:

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