Technical Support

We are seeking dedicated and enthusiastic individuals to join our team as a Technical Support Agent. You will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, technical assistance and answers to users...

**Job Summary**: - Customer Support Agent is responsible for clients _I _after sales technical support. - He is responsible to ensure the proper functioning of all vehicles’ tracking systems by keeping continuous contact with the customers. **Responsibilities**: - Checking and ensuring the units proper functionality on daily basis. - Reporting to the...

Teleperformance is hiring for A NEW LAUNCHING telecommunication US account. **RESPONSIBILITIES**: Answering queries from customers via Video chat. Provide general and technical support. Identify, troubleshoot, document, and categorize cases and possible bugs Be flexible with video chatting to provide personalized customer...

To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you. Ultimately, you will...

Manage large amounts of inquiries via calls and chat “mostly chats” Identify and assess customers’ needs to achieve satisfaction. Diagnosing and repairing faults. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers...

Job Title: Technical Support Representative **Job Description**: Key Responsibilities: - Troubleshoot and resolve technical problems efficiently. - Provide step-by-step guidance and clear communication. - Document customer interactions and solutions accurately. - Ensure a positive customer experience with every interaction. **Benefits**: Salary up to 15K...

**Job Title: Technical Support Engineer** **Department**: Technical Services** **Location**: Nasr City, Cairo** **Reports To**: Technical Support Manager** **Job Summary** ***Key Responsibilities** ***Technical Support**: ***: - **Provide**remote and on-site support** to clients for troubleshooting network and cybersecurity issues.**: - **Perform...

Responsibilities: - Technical Support: - Providing assistance to customers by helping troubleshoot and resolve technical issues with products or services. - Ensuring customers have a positive experience through patient, understanding, and helpful customer service. - Identifying, diagnosing, and solving technical problems promptly. - Keeping detailed...

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

**Votre rôle**: Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...