Center of Excellence Leader
1 week ago
The CoE will be coordinating with global digital offering team on new products/Solutions and push for digital offerings to extend lifecycle and enhance customer asset’s reliability, security and experience.
The role is open to be based in Algeria, Morocco, Tunisia or Egypt and expected to maintain a good working relationship with the MEA team, and customers.
**Roles and Responsibilities**
- Full responsibility of the CoE P&L including New Solutions Introduction, commercialization, order intake, sales, cost and profitability
- Ensure safety, productivity, and quality in all operations. (SQDC)
- Coordinate Center of excellence for Digital solutions and services operations to meet business demands and ensuring strategic connections with all stakeholders.
- Connect corporate strategic objectives to regional and local functional plans and initiatives.
- Define and architect, deploy scalable planning solutions and best practices across the enterprise.
- Partner with the business to build models that enable future-state planning processes and enhance customer overall experience through complementing product offering with digital capabilities.
- Identify opportunities to transform business processes to unlock growth potential through new offering with solid value to customers.
- Coordinate with factories on digital add-ons implementations on green projects.
- Integrate digital capabilities as part of active maintenance programs and manuals.
- IB management: coordinate with the regions and factories IB data integrity, investigate potential for new digital solutions.
- Overall responsible to deliver projects for new digital solutions offerings.
- Ensure executing projects maintaining and promoting safety, quality, delivery, and cost.
- Report on P&L KPIs monthly to ensure achieving and exceeding given targets.
**Required Qualifications**
- Bachelor’s Degree in electrical engineering or similar engineering principle
- 10 years in engineering/technical and/or commercial relevant industry experience
- Excellent leadership skills with technical, tendering and sales background
- Excellent people management and stakeholder management skills
- R&D, manufacturing backgrounds are necessary for the role
- Fluent in French, Arabic and English
- Solid experience in working in multi-function matrix organization
- Solid record of success with challenging targets in multinational organization
- Ability to work with different people from different cultural background
- Ability to identify and handle sensitive and confidential information with discretion.
**Desired Characteristics**
- Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects.
- Ability to document, plan, market, and execute programs. Established project management skills.
- Ability to work under stress, find solutions for problems.
- Open mindset for creative solutions and look for challenges as opportunities.
- Interpersonal skills, good judgment and maturity.
- Communication and Collaboration and teamwork
- Judgment and decision making, strong customer relations, creativity and innovation.
**Additional Information**:
**Relocation Assistance Provided**:No
LI-Remote - This is a remote position
-
English Call Center Team Leader
2 weeks ago
مصر, Egypt IDS Full timeEnglish Call Center Team Leader - English Level B2/C1 - Exp as Team Leader At Least 1year - Location Abbasia - Rotational Shifts and 2 days off - Full Paid Training Preiod - Net Salary 18K **Job Types**: Full-time, Contract, Internship Pay: From E£18,000.00 per month
-
Telesales Offshore Call Center Agent
2 weeks ago
مصر, Egypt Raya Contact Center Full timeTelesales Offshore Call Center Agent - University degree. - Military status (defined for males). - Excellent English. -Males&Females -fixed shifts Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services,...
-
Accountant - Usaid Teacher Excellence Initiative
2 weeks ago
مصر, Egypt Education Development Center Full time**Company Description**: **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity, with a focus on vulnerable and under-served populations. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in...
-
Head of Operational Excellence
3 days ago
مصر, Egypt Property Finder Full timeProperty Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and...
-
Customer Service Team Leader
2 weeks ago
مصر, Egypt UX Centers Full timeOptimize CSRs performance from both a quality and efficiency perspective - Provides statistical and performance feedback and coaching on a regular basis to each team member. - Address disciplinary and/or performance problems according to company policy. - Identify training needs and maintain all Nestle R&D specific training material - Drive knowledge...
-
Call Center Representative
2 weeks ago
مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
Team Leader
2 weeks ago
مصر, Egypt Majid Al Futtaim Full timeMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...
-
Nali Manufacturing Excellence Manager
1 day ago
مصر, Egypt Unilever Full time**Job Main Scope**: The Manufacturing Excellence Manager is responsible for managing and driving the implementation of the continuous improvement process across NALI manufacturing sites through landing the UMS agenda, by identification, evaluation and elimination of production losses and waste. This is achieved by building a Factories Master Plan,...
-
Customer Service Representative
2 weeks ago
مصر, Egypt YAT Learning Center Full timeAble to work on shift Basis - A+ & N+ or MCSA Certificate or very good awareness YAT Corporation is an Egyptian IT company established in 1996 in Cairo-Egypt. We specialize in the IT industry through our four subsidiaries: IT Learning, Software Development, Web Development, and Advertising. Each one of these subsidiaries has its own management committee,...
-
Receptionist
2 weeks ago
مصر, Egypt YAT Learning Center Full timeAge: 21-28. Heliopolis Branch Daily 8 work hours. Good command of using MS Office Night shift from 3:30pm to 11:30pm Understanding customers' needs and identifying their problems. YAT Corporation is an Egyptian IT company established in 1996 in Cairo-Egypt. We specialize in the IT industry through our four subsidiaries: IT Learning, Software Development, Web...