Regional Project Manager-operations Transformation

**Why join us?**

**The Opportunity**:
Job holder will manage different levers of projects as automation projects/workflow and imaging/process optimization/capacity rationalization/vendor management aligning with HSBC strategy

**What you’ll do**:
The job holder will be supporting and leading the ongoing transformation projects around the Optimus Programme in MENAT including 9 Countries. This involves working with a very wide range of stakeholders from Transformation Programme Teams/Portfolio Managers/Leads, IT Portfolio Managers/Leads, Finance Team/Leads/ Procurement/Lines of Business and Control functions

Key activities will include:

- Leading the ongoing transformation projects around the Optimus Programme in MENAT -9 Countries including automation projects/process optimization/capacity rationalization/vendor management aligning with HSBC strategy
- Review and Identify new projects/opportunities contributing to program targets whether cost reduction/process enhancement/ risk management or customer service enhancement
- To gather requirements/enhancements from various stakeholders (Transformation Programmes, Finance, Business Management etc.) and manage the prioritization process for these with the Tooling Team Lead and other key stakeholders
- To plan the transition from the current state to the desired state with relevant costs and resources approved, in the form of a business case
- Lead the transition from the current state to the desired state with the Tooling Team while mitigating risks to tooling which could potentially disrupt day to day programme operations.
- Strong time management and planning skills.
- Experience of working in an agile and fast paced environment

Requirements

**What you will need to succeed in the role**:

- Excellent**_ _**understanding of Global Transformation Business Transformation Frameworks, Agile methodologies and best practice techniques
- A thorough understanding of the purpose, values, culture and fundamentals of Global Transformation
- Outstanding understanding of HSBC Group structures, processes and objectives
- Good Business reengineering knowledge
- Business analysis, requirements gathering and design techniques
- Change management and implementation management techniques and approaches
- Understanding of IT Systems Architecture development/implementation

**Experience**
- Proven track record as an outstanding analyst, consultant and/or project manager
- Overall financial services industry knowledge with specific functional expertise

Extensive experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects
- Exposure to business case development and a sound understanding of how design enablers underpin business benefits
- Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
- Effective communication, inter-personal and negotiating skills
- Excellent decision making and problem solving ability
- Sound judgmental skills to identify and resolve problems
- Experience of managing resources using appropriate communication, delegation and planning skills
- Ability to motivate and lead people, employing appropriate management styles
- Proven ability to work across regions whilst maintaining a global perspective
- Proven ability to work with senior stakeholders and sponsors
- Experience in conducting technical assessment of EUC toolset
- Relevant experience in implementing large scale tools and infrastructure at an enterprise level in a financial industry.
- Experience in developing and implementing EUC tools for a global user base.
- Experience in IT architecture and system design

**Capabilities**
- Planning and Plan Management
- Stakeholder Management
- Problem Solving and Critical Thinking
- Business Analysis & Design
- Achieving Excellence
- Delivery at Pace
- Impactful communication
- Business Case and Benefits Realisation
- Change and Implementation Management

**What additional skills will be good to have?**
- PMP
- Agile

**You’ll achieve more at HSBC**

**Issued By** HSBC Electronic Data Processing (India) Private LTD