Transformation and Program Manager

At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values:

- **Passion for consumers and customers**:

- **Care for people and planet**:

- **Enjoyment of life**:

- **Courage to dream and pioneer**

**Job Purpose**

**Duties and Responsibilities**

**Business Value & Orchestration**
- Accelerate, orchestrate, deliver, and contribute to become the best-connected brewer
- Value orchestration and prioritization in alignment with function leads
- Focus on re-usability & scalability of solutions
- Drive end-to-end orchestration and strive for seamless collaboration between all organizational levels, with one voice from Global/ Regions/Functions to OpCos.
- Drive Digital Change management of Digital and Technology Solutions across functions through the Digital Champions and Influencers
- Orchestrate and lead Agile Way of Working and it’s methodology within the OpCo, evident through the deployment of digital solutions
- Work with Commerce to build the OpCo’s Route to Market and define OpCo’s digital revenue

**Stakeholders Engagement**
- Engage with business functions to elicit their requirements and translate same to technology solutions.
- Align with the D&T Manager and other D&T leadership team in setting the business priorities of the opco
- Journey mapping for different functions by standardizing the approach to identifying user pain points

**Global, Regional and Other Opco’s Partnership**
- Partner and collaborate with the Region and other OpCos in identifying common solutions and apps development to drive HEINEKEN’s strategy
- Serve as an OpCo’s representative at Region & Global level in leading conversations around common Global solutions and initiatives

**OpCo & Employee’s Digital Capability**
- Upskill the whole organization to a minimum level of “digital literacy” and start “speaking the digital language”
- Develop the capabilities framework of the OPCO in line with the established global framework
- Prioritize and manage these capabilities in line with the OPCO’s ambition
- Progress the capability framework in line with both the OPCO and global agenda
- Monitor current trend in the IT industry and advise the business functions on latest and most viable IT services that can aid their operations
- Develop and Upskill team members and support through closing the digital skill gaps
- Lead from the D&T working closely with OpCo’s HR and Global HR on employee’s Digital Upskill and Reskilling programs

**Digital Solution Delivery**
- Plan, run, and own digital & technology activities (excl. core technology activities)
- Support the business deliveries of digital solutions using digital methodologies provided by D&T
- Lead own team members to own and run digital & technology initiatives

**Agile Portfolio and Program Management**
- Continuously adopt and embed an Agile way of working
- Organize to facilitate speed and flexibility in the D&T and OpCo
- Manage Agile program and Portfolio management Office

**People and Change Management**
- Enable the people and organization to truly embed ‘Digital & Technology’ as an inherent part of both strategy shaping and execution
- Lead the adoption of best practiced relevant change management activities
- Liaison with global change consultants to create bespoke change roadmaps for the OpCo

**Coaching and People Development**
- Provide leadership to ensure the continuous improvement process and quality management of existing and new solutions.
- Regularly coach the PMOs Team members of transformation and program Management team to deliver and manage own stakeholders
- Support the career growth of D&T team members
- Guide new team members in onboarding process
- Promote a continuously improving environment

**Education & Experiences**

**Educational Background**:Bachelor’s degree in Business Informatics, Computer Science Engineering

**Years of Experience**: 7+ years of relevant experience in project delivery, IT roles or similar in FMCG industry.

**Qualifications & Other Requirements**
- Excellent command of English Language
- Excellent presentation and communication skills for different audience including Executive
- Skilled in Agile WOW (Agile Coach level), Agile way of working and tools (SCRUM, Design Thinking, etc.)
- Skilled in Cloud services, Smart Technologies, Azure Application Pipelines, API Management, Databases, ERP tool
- Proven experience of complex project/change management in a dynamic and fast paced environment
- Experience of driving innovation in the organization
- Experience of shaping and leading on vision, strategy and digital initiatives that set the key strategic technology direction for an organization or function
- Excellent knowledge of the modern technology trends, enterprise IT landscape/infrastructure
- Experience with end to end product delivery
- Experience overseeing roadmap strategy and defin