Current jobs related to People Operations Team Lead - مصر - Heineken

  • Operations Team Lead

    1 week ago

    مصر, Egypt Shell Full time

    **The Role**: **Where you fit In** Rashpetco/Burullus is a Joint Venture company operating Egypt’s largest gas fields. The JV is the operator of two fields which supplies gas to the National Grid for internal use and to the ELNG Plant adjacent to the field for export. Shell is a major partner in both Rashpetco/Burullus & ELNG. The Operations Support AGM...

  • Sales Operations Team Lead

    1 week ago

    مصر, Egypt Sary Full time

    At Sary, we are reinventing wholesale by providing the best shopping experience from wholesale markets. We help businesses manage their purchases efficiently through operational and technical innovations. Using our platforms, thousands of businesses have access to a wholesale listing from hundreds of suppliers at convenient cost and service. We are looking...

  • Operations Team Lead

    2 weeks ago

    مصر, Egypt Cartona Full time

    **About Cartona**: We are a B2B marketplace. We empower retailers by connecting them to hundreds of wholesalers, suppliers, and producing companies. Our aim is to enable retailers by providing them with easy price comparison, exclusive offers, and a seamless ordering and fulfilment experience through digitizing the traditional trade market. **What we are...

  • Team Lead, Emergency Operations

    5 days ago

    مصر, Egypt cinfo Full time

    COMPANY PRESENTATION WHO began when our Constitution came into force on 7 April 1948 - a date we now celebrate every year as World Health Day. We are now more than 7000 people from more than 150 countries working in 150 country offices, in 6 regional offices and at our headquarters in Geneva. - Our primary role is to direct and coordinate international...

  • Channel Team Lead

    3 days ago

    مصر, Egypt Souq.com for E-Commerce LLC Full time

    Experience managing teams - Experience with planning, performance metrics, and process improvement At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in...

  • Operations Team Leader

    1 week ago

    مصر, Egypt Atlas Copco Service Egypt Full time

    Do you like to put your energy into an **ambition growth plan** and see it come to fruition? **Mission** Supervision of AP, OTC, T&E and I/C team. Ensures that all queries are solved, and incoming documents processed in a timely and correct manner. **Role**: - Manage day to day operations of the Operations team - Sorting, verifying, and processing of...

  • People Operations Partner

    22 hours ago

    مصر, Egypt Speakol Full time

    **Who are we and what we stand for?** Speakol is an established native advertising platform that aims to be the number one content discovery and recommendation platform. We strive to create a marketplace to connect publishers and advertisers, provide a brand-safe environment for advertisers, and present feasible solutions for publishers to monetize and...

  • Team Lead Riders

    2 weeks ago

    مصر, Egypt talabat Full time

    **Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

  • Team Lead Riders

    2 weeks ago

    مصر, Egypt Delivery Hero Full time

    About the opportunity **What’s On Your Plate?** - Align with riders to solve problems in real-time & monitor them on a daily basis. - Tracking rider performance with coordinators and taking ownership of rider performance. - Weekly zone meeting with riders. - Assisting dispatchers with rider issues via communication channels. - Ensures compliance of rider...

  • IT Team Lead

    7 days ago

    مصر, Egypt MaxAB Full time

    Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...

People Operations Team Lead

2 weeks ago

مصر, Egypt Heineken Full time

People are at the heart of our company. Our success is dependent on having great people, highly motivated to deliver results, guided by a strong sense of purpose. We strive for a best-in-class employee experience powered by digital technologies.

To strengthen our People Function, we are creating a regional People Operations Shared Service Centre that partners with our Operating Companies to deliver excellent services across the complete employee lifecycle. We are looking for colleagues to be part of our team and help us establish this new People Operations Centre, working closely with colleagues across the region and with our head office in Amsterdam.

We offer an international work environment in a truly global company and the opportunity to be at the heart of a growing team with a remit that spans borders

Do you have experience with and a passion for HR? Energised by taking challenges and turning them into opportunities? Would you like to work with colleagues across the globe? Sounds like you could be a great addition to our team

**What’s the role?**

**People Operations Team Lead**

Location: Cairo, Egypt

Responsible for leading a team of People Operations Specialists and/ or Front Office Advisors in the regional People Operations Shared Service Centre. Reporting to the Regional People Operations Manager

**Key responsibilities**:

- **Team Leadership**: Provide guidance to a team of People Operations Specialists and/ or Advisors. Ensure that the team provides accurate and timely advice. Instils a “first-time right, on time, in full” culture and manages delivery against agreed SLAs and KPIs. On-board and train new staff, coach experienced staff on how to further improve and develop
- **Knowledge Management**: Partner with the global Centres of Excellence to ensure that documentation is kept up-to-date and continuously enhanced
- **Technology**: Make full use of enabling technologies and promote the use of self-service technologies. Partner with global stakeholders to help shape the technology roadmap and pilot solutions
- **Continuous Improvement**: Partner with global stakeholders to drive continuous improvement in the way support is provided and business outcomes are achieved. Drives further standardisation by identifying opportunities which lead to efficiencies and greater effectiveness
- **Compliance**: Ensure compliance with HEINEKEN standards and legislation

**What are we looking for?**

We are looking for someone who brings:

- A keen interest in technology and how it can enable new ways of working. Strong desire to look beyond the status quo and drive improvements
- Ability to lead and inspire others. Proven ability to manage internal and external stakeholders and establish strong relationships across levels and functions
- Strong social skills and positive can-do attitude. Excellent listening skills and empathy when dealing with sensitive matters
- Passion for operational and customer service excellence. Hands-on attitude and willingness to get involved in case-level detail to help the team improve
- Proven ability to effectively prioritise and manage the workload of others to deliver to tight deadlines
- Ability to effectively communicate complex concepts and help others do the same. Drive to learn and develop themselves and others
- Proven ability to handle confidential information appropriately. Outstanding attention to detail and excellent problem-solving skills
- **Work experience**: 7+ years of experience working in the People Functions of global organisations, incl. multiple years in a shared service centre environment. Ideally experience across a range of specialisations (e.g. learning, rewards, etc.). Hands-on experience with hire-to-retire administration is a must
- **Functional skills**: Deep understanding of People Function processes across the employee lifecycle. Proven experience with related enabling technologies (incl. Service Now and/ or SAP SuccessFactors). Ideally proven expertise in one more multiple specialisations within the People Functions
- **Languages**: Excellent English in verbal and written communications. Other languages (French or Arabic) are a plus