Application Support and Cloud Operations Engineer

**Cloud Engineer** Cloud Softway is here to help clients adopt the cloud to enable business and digital innovation. We are obsessed with our client's digital transformation journey, making it as seamless as possible and ensuring all their business needs are met. We ensure all needs are met by providing skillful talents and expertise across worldwide...

**votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...

**About the role**: **Big Data, Application Support and Cloud Operations Engineer** **Mission**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical Responsibilities** - handle, diagnose and route in real-time incoming trouble tickets - responsible for 2nd level technical support and...

Application Support Engineer: What to Expect: - Develop and execute SQL queries to extract and manipulate data from databases. - Monitor and maintain web servers and API integrations, ensuring smooth functioning and responsiveness. - Collaborate with developers and cross-functional teams to identify and resolve technical issues. - Document technical...

**About the role**: **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level technical support and escalation - Communicate planned/unplanned outages to end users - Provide workarounds for major issues until permanent fix is delivered - Providing L2 support for the cloud...

The Cloud Operations Engineer will be part of our growing Cloud Managed Services team, responsible for operating and managing various types of customer workloads in the cloud. The post will also require experience with microservices architecture, CI/CD infrastructure technologies, and techniques. **RESPONSIBILITIES** - Responsible for meeting (SLAs) and...

**Cloud Operations Engineer**: To become a member of this team, you need to be a software engineer fluent in Python, you need a genuine interest in the full open source infrastructure stack from metal to containers, and you need the ability to work in a high pressure operations environment with mission-critical services for global brand name customers. As a...

Details Required Experience 1-2 Department Business Operations & Support Services Career Level Position Location Cairo **Skills**: - Networks CRM Requirements and responsibilities Responsibilities include but not limited to: - Clearly communicate with clients, solicit feedback, and provide periodic status updates. - Engage with technical clients via...

**About the role**: **L2 System and Middleware Operation Eng** is a key role: - The main owner for Incident and change management on daily basis - Identify requirements, procedures, and problems to determine the need for further automation or improve the existing Environment. - Analyzing existing operations and scheduling training sessions and meetings to...

**votre rôle**: Job Requirements: IT background (Engineering, Computer Science or Similar Education) Professional Working Proficiency in English (mandatory) Professional Working Proficiency in French (mandatory) Virtualization and Cloud Knowledge CCNA knowledge (certification is a plus) **votre profil**: Strong understanding of operating systems, software,...