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Lead, Employee Programs

2 weeks ago

مصر, Egypt Orange Egypt Full time

Assisting in all the operations related to the employee programs through solving any issues with suppliers or employees and identifying areas of improvement and recommending fixes and ways to enhance the services offered to employees.

**about you**:
Education
- University graduate from a recognized university.
- Advanced studies in HR are an asset.

Experience
- 1 year Experience in a relevant field
- Experience in dealing with suppliers in a customer-oriented environment.

**skills**:

- Very good English both spoken and written.
- Very good computer working skills.
- Flexible with ability to endure long working hours and work under stress.
- Analytical skills and ability to deal with figures.
- Strong negotiation skills.
- Both customer and teamwork oriented.
- Able to conduct out-of-office business visits, both in and out of Cairo.
- Very good report writing with high communications skills.

**department**:
Human Resources and Corporate Support
- Screen offers and negotiate price, terms and conditions of the deal to constitute exclusive offers.
- Handle all administrative tasks related to the applied offerings
- Issue agreement contracts in coordination with direct manager.
- Communicate new offerings to employees by writing announcement summaries with details of the service to be published on the intranet and also by composing SMS announcements of the new service.
Produce when relevant datasheets of any deductions that would be reflected on the payroll in accordance with the due date agreed upon each month(add)
- Participate in any project assigned to the Department.
- Create all relevant databases such as suppliers, usages and employees.
- Send monthly newsflash with all the new offers and discounts.
- Generate quarterly reports to reflect all the operations as figures, values and savings.
- Analyze the employees needs from the benefits via surveys and others.
- Update People Site and My HR App and collect the data from the benefits sub departments.
Analyze the inquires in order to enhance level of communication to minimize the call repetition.
- Handle any complaints received from the hotline.
- Handle the recognition award program administration and payments with Payroll team.
- Validate the forms received from the nominator, sending the final list to the payroll on monthly basis.
- Handle all claims provided by the supplier.
- Manage all handsets and devices for staff and monitor the eligibility criteria.
- Manage the cafeteria issues with suppliers /employees and check quality of food, hygiene, food quantity, pricing and location.
- Handle all exhibitions / events like Christmas bazar, mothers day, sampling in all locations, and managing the premises permissions.
- Handle Premium card issues and set the limit of each employee and communicating with the supplier
- Offer and handle trips for employees on official vacations.
- Handle calls received through the hot-line.

**contract**:Regular