Automation Program Lead

About the Vision

Run by Unilever, the Employee Experience (EX) Operational Hubs support the markets by delivering responsive and efficient operational excellence, leveraging automation, innovation & continuous improvement. To create an operational Powerhouse for Employee Experience Organization by centralizing capabilities, skills and process automation to unlock capacity for the in-market teams across the market clusters and provide opportunities to improve Employee Experience for our teams and customers

About the team

The Hub Optimization team acts as the Centre of Excellence to drive the digital and automation transformation path for the Employee experience (EX) e2e Journeys for Europe, UKI & NAMETRUB. This is a critical function to move Unilever from a transaction-based operation to a highly automated insight
- and data-driven organization.

Job Purpose

Job Responsibilities

You will be a key part of a diverse and strategically important team that prides itself to provide innovative solutions in high-profile, complex programs on behalf of our clients and to bring new approaches to our services and existing ways of working. Working alongside colleagues from the wider Europe, UKI & NAMETRUB Regions Your responsibilities will be, but not limited to the following:
- Lead a matrix-team of multi-talented people from across geographical locations, cultures, and organizations.- Overall Programme Management of a high profile, multi-workstream, global programme- Own the EX-Hub Transformational programme roadmap, detailing all key workstreams and their ownership, activities, and milestones at multiple levels- Establish and manage program plans for a range of workstreams and activities, managing their delivery across the programme.- Holding stakeholders (including external consultants and other strategic partners) to account on delivery quality, time, scope, and cost- Lead communication of decisions, regular updates, and relevant information to stakeholders including but not be limited to, overall plan, progress against milestones, risks & mitigations, financials.- Drive discovery workshops as required with the project team and other key stakeholders e.g., project definition, employee journey mapping- Centralize & mitigate risks in central repository log, ensuring rigor documentation with mitigation actions and ownership- Spearheading product discovery and take charge of business case drafting and approval from executives to progress towards delivery- Promote the use of digital tools over manual processes and handoffs- plans, and support or enable delivery where appropriate- Work with stakeholders at all levels including senior stakeholders in Europe, UKI, NAMETRUB, Product system owners, business users and functional / technical experts, process architects, Program managers & BI Engineers.- Work alongside BI engineers/data analysts to translate process data into process inefficiency insights and root causes to support Business case hypothesis.

Educational & Job Qualifications- Bachelor’s degree in relevant field, Master’s/MBA preferred- 5-8 years’ experience and proven track record in leading large complex programs in multinational fast paced organizations towards successful BAU- Proven track record in leading on multiple portfolios/ programs traversing across cross functional teams with multi geographical locations- Proven track record of delivering automation and/or business process improvement, digital transformation projects- Ability to work with ambiguity, very rigor with scope identification and methodology adaptation whether waterfall or Agile.- Ability to setup flawless governance models for different avenues; from internal alignments till executive communications- Excellent business analysis skills, ability to draft requirements clearly, constructs backlogs and comfortable with epic/feature/user story hierarchy.- Experience of working in a highly matrixed, Agile organization- The ability to design an automation strategic roadmap, identify opportunities for automation and generate supporting quantitative business cases.

Technical Qualifications- Fluency in English Language (written and spoken)- Demonstrated Experience in running projects to success using either waterfall and/or agile practices (Scrum, Kanban) working with SAFe is a huge plus- Delivery orientated programme management certifications are required.- PMP or PRINCE 2 is a must-
- CSM or PSM is a must-
- CSPO is a plus-
- Leading SAFe 5.0 is a plus-
- Other relevant certifications are a plus-
- Extremely proficient in MS Suite 360: Power point, excel, teams etcBehavioral Qualifications- Excellent communication and presentation skills, especially when working with remote team members and stakeholders- Excellent organizational and communication skills and the ability to interact with business functions as well as IT.- Ability to communicate complex concepts to a broad range of audiences in a simple way and the incorporation of automatio